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Desktop Engineer
Desktop Support Engineer Description: Main Duties Provide second-line desktop O/S and core productivity applications support; Provide first-line support for market data applications; Engage Application Development support groups on application issues; Escalate infrastructure issues to the local/regional Production Support teams; Provide out-off hour and weekends/holidays coverage. Market Data - Client and Reuters Support Person Requirements Qualification/Education Preferred MCSE/MCSA; ITIL certification. Experience required 2 years experience at a global investment bank supporting front office businesses; First-hand experience working with traders, salespeo...
Company:Infinity Consulting Solutions, IncLocation:CHARLESTOWN, MA
Posted Date:17/11/2016
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Senior Desktop Engineer
Senior Desktop Support Engineer needed in NY to join a central technology team. The individual will be primarily responsible for the setup, maintenance and administration of Microsoft Windows desktops and responding to customer inquiries and issues. This individual will also work with other IT personnel to actively participate in discussions and research solutions that improve the efficiency and quality of the company’s operations. The individual will work with other departments to suggest and resolve hardware and software issues. Respond to and resolving support requests for the end users. Create and maintain an Asset Inventory for corporate technology assets Perform h...
Skills:Active Directory
Company:Infinity Consulting Solutions, IncLocation:NEW YORK, NY
Posted Date:12/01/2017
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Desktop Engineer
Desktop Engineer: OVERVIEW The Junior Desktop Engineer is responsible for assisting Desktop Engineers with monitoring level 3 support queue, application installations, configuration, testing, and documentation. This position also provides day-to-day system administration of various enterprise applications. This position reports to the Manager of Applications. PRIMARY RESPONSIBILITIES Provide technical coaching and mentoring to Help Desk members and assist colleagues in resolution of support issues Create documentation as necessary Troubleshoot, diagnose, test and identify failing/failed applications and integration components for firm desktop images Monitor and...
Company:Infinity Consulting Solutions, IncLocation:CHICAGO, IL
Posted Date:12/01/2017
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Desktop Architect
Desktop Architect Minneapolis, MN Contract to Hire OR Perm Pay up to $140,000/Year (Depending on Experience) As a desktop architect you will be responsible for the road mapping, technology selection, implementation and support of the current working environment which includes Citrix and Windows 10 across 4 offices. In this role you will be responsible for choosing technology upgrades to improve delivery to employees and clients. Ideally, the company would like to be fully utilizing a cloud platform within the next 12 months so this individual will choose which platform to go with (Azure, AWS, Google Cloud) Bachelor of Science Degree or equivalent experience, in Comp...
Skills:Microsoft Systems Center
Company:Infinity Consulting Solutions, IncLocation:MINNEAPOLIS, MN
Posted Date:06/07/2018
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Senior Desktop Engineer
The Sr. Desktop Engineer will work out of our Downers Grove headquarters and will interface regularly with corporate executives and senior managers. He / she must be able to deliver result within tight deadlines in a constantly evolving project landscape. The ideal candidate for this role is fired up to succeed and wants to join a dedicated and driven team in a fast paced environment. Success in this role is dependent on comfort with ambiguity, openness to new ways of thinking, ambition, effective communication, high attention to detail, critical thought process, transparency and integrity, and a desire for constructive feedback. Above all, this person possesses a positive at...
Skills:VBA, PowerShell
Company:Infinity Consulting Solutions, IncLocation:DOWNERS GROVE, IL
Posted Date:17/07/2018
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Desktop Engineer
Desktop Engineer Summary of Position: The Desktop Engineer role is to support and maintain computer systems, desktops, laptops, mobile devices and peripherals within the organization so that end users can accomplish business tasks. This includes installing, diagnosing, repairing, maintaining and upgrading all hardware and equipment to ensure optimal workstation performance. The Desktop Engineer will troubleshoot problem areas (in person, by telephone or via email) in a timely and accurate fashion, and provide end user assistance where required. The Desktop Engineer is also responsible for receiving, prioritizing, documenting and actively resolving end user help requests and e...
Skills:A+, Microsoft Office 365
Company:Infinity Consulting Solutions, IncLocation:CHICAGO, IL
Posted Date:18/07/2018
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Desktop Technician
Our client is looking for an onsite Desktop Technician that will be responsible for handling tickets from a ticket queue in a timely manner and assisting users with various advanced systems issues. The Desktop Technician maintains a proficient knowledge of technical programs and is able to assist users with a variety of problems. The Desktop Technician may be asked to assist in special projects coordinated by the client. Job Description Respond to incidents assigned to the desktop services team at the clients site and resolve customer problems Troubleshoot and research were necessary Level 2 type issues Act as a final point of contact for resolution of issues Document...
Skills:Citrix, Microsoft Outlook
Company:Infinity Consulting Solutions, IncLocation:DES PLAINES, IL
Posted Date:24/07/2018
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Desktop Technician - Level 2
DESKTOP SUPPORT – LEVEL 2 A national healthcare organization is actively looking for an experienced Desktop Support technician with a Level 2 support background. The ideal Desktop Support – Level 2 Technician will have experience providing premier support including laptop configuration, installation, deployment, and remote access as well as working directly with executives and senior management. As part of the support team, you will receive direction from the Executive Liaison for services requested by the client such as configurations and deployments. It is critical that accurate records of all activities are maintained using the ServiceNow ticketing system and that the focus to detail i...
Skills:Office products, PC literacy skills
Company:Infinity Consulting Solutions, IncLocation:CHICAGO, IL
Posted Date:03/08/2018
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Senior Virtual Desktop Engineer (VDI)
Join us as a Senior Virtual Desktop Engineer within our Devices & Connectivity team and play an integral role in the delivering of the next generation of desktop computing at company. You will work within a team that supports and enables company's global business activities by providing technology services across Physical Devices (i.e. laptops/BYOD), Mobility, Desktop Operating System, Application Packaging, Printing, and Remote Access. In this role you will be responsible for providing design & delivery expertise across the Virtual Desktop platform and will be pivotal to our team successfully delivering a global transformation of the Virtual Desktop service. It will require close...
Skills:VMWare ESX
Company:Infinity Consulting Solutions, IncLocation:HOUSTON, TX
Posted Date:18/09/2018
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