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IT Support Specialist
IT Support Specialist The IT Support Specialist is responsible for performing analytical, technical, and administrative work in the installation of new and support of existing computer systems and workstations; troubleshoots and resolves issues with computer systems and peripheral equipment located throughout the organization in response to user reported incidents; trains end users in the use of equipment and software; performs general IT maintenance tasks. Essential Functions: Customer Support: Provides professional, courteous, and quality systems support to all users in a timely manner. Responds to inbound calls, voicemail, emails and/or instant message to the Support Service De...
Skills:MCSA Windows 7
Company:Infinity Consulting Solutions, IncLocation:WASHINGTON, DC
Posted Date:04/11/2016
 
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IT Support Technician - Level 1
IT SUPPORT TECHNICIAN Dallas, TX $18/hr - $19/hr Third party Applications Not Accepted We are hiring for a Level 1 IT Support Technician. This position will be the first point of contact for end users of the company's IS applications, hardware, networks and/or software. The IT Support Technician will provide advanced support in the 1st level of technical support for a geographically dispersed user community. Responsibilities: Provides 1st level technical support for the determination, resolution, or escalation of technical problems related to Windows environments and applications, electronic mail, enterprise applications & databases, security issues, desktop hardware/...
Skills:A+
Company:Infinity Consulting Solutions, IncLocation:DALLAS, TX
Posted Date:30/11/2016
 
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IT Support Administrator
IT SUPPORT ADMINISTRATOR Seeking an experienced and personable IT Support Administrator for a growing professional services organization. The IT Support Administrator will provide day-to-day technical support to employees for network infrastructure and internal desktop systems software and hardware. Responsibilities include: install, configure and troubleshoot desktop systems, workstations, servers and network issues in a heterogeneous environment; maintain passwords, data integrity and file system security for the desktop environment; recommend hardware and software solutions, including new acquisitions and upgrades. The IT Support Administrator must have excellent communi...
Skills:A + certifications
Company:Infinity Consulting Solutions, IncLocation:WASHINGTON, DC
Posted Date:02/12/2016
 
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IT Support Specialist
Service Desk Specialist Position Summary: The IT Support Specialist is responsible for performing analytical, technical, and administrative work in the installation of new and support of existing computer systems and workstations; troubleshoots and resolves issues with computer systems and peripheral equipment located throughout the organization in response to user reported incidents; trains end users in the use of equipment and software; performs general IT maintenance tasks. Qualifications/Required Skills: 3 5 years’ experience working a service desk environment Windows 7/8.1/10 support 3 -4 years required (MCSA Windows 7 preferred) Seasoned Active Directory support requ...
Skills:Active Directory
Company:Infinity Consulting Solutions, IncLocation:WASHINGTON, DC
Posted Date:12/01/2017
 
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IT Support Technician
We are currently seeking a candidate who will be part of a dedicated information technology department responsible for all aspects of the desktop computing environment. The ideal candidate is one who seeks to advance his or her knowledge of information technology and who is a dedicated professional with excellent communication skills. Responsibilities & Goals Microsoft Windows Setup and Support (Windows 7/10 Windows Server 2012/2016) Proficient knowledge in PowerShell Advanced competency with Microsoft Office 2013 and 2016 Suite Apple iOS Device MDM Setup and Support (iPhone / iPad) Experience supporting Office 365 and Active Directory Network connectivity Troubleshoo...
Skills:PowerShell
Company:Infinity Consulting Solutions, IncLocation:CHICAGO, IL
Posted Date:16/07/2018
 
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IT Support - Tier 3
Sr. IT Support Specialist – Tier 2 Position Summary : The IT Support Specialist is also responsible for providing tier-2 end user support for issues escalated by the IT Support Services team. As a subject matter expert, the Sr IT Support Specialist will assist other IT teams and perform root cause assessment and remediation of desktop issues on a regular basis. Essential Functions: Customer Support: Provides professional, courteous, and quality systems support to all users in a timely manner. Responds to inbound calls, voicemail, web-submissions, emails and/or instant message to the Support Service Desk for assistance from users experiencing problems. Consults with ...
Skills:VPN, Active Directory
Company:Infinity Consulting Solutions, IncLocation:WASHINGTON, DC
Posted Date:23/07/2018
 
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IT Support Specialist
IT Support Specialist A law firm that specializes in technical and IT law in northern Virginia is looking to hire an IT Support Specialist to join their small staff of technical employees that keep the internal operations of the firm running. You will assist with the deployment, maintenance, and support of information technology resources within the firm, including hardware, software, training, and end-user support. The IT Support Specialist will be expected to participate in the planning and implementation of IT related projects including monitoring and maintaining systems and applications post deployment. The position requires a broad range of knowledge of IT technologies and ...
Skills:productivity software skills
Company:Infinity Consulting Solutions, IncLocation:CHANTILLY, VA
Posted Date:25/07/2018
 
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IT Support
Service Desk Analyst - Level I/II We are working with a logistics firm in Plainfield, IN and they need a Service Desk Analyst to join their team. This is a level 2 support role handling end user technical issues, account creation and deskside support and set up for a small office of 25-35 users. Job Functions: Provide end user support by answering and completing tickets and meeting SLA's Build & Maintain a Windows Active Directory environment Office 365 & SharePoint management & administration Manage & maintain all end-user workstations, laptops and peripherals for all North American company locations and for remote sales employees. Ensure all client software is up to...
Skills:Windows Active Directory
Company:Infinity Consulting Solutions, IncLocation:PLAINFIELD, IN
Posted Date:31/07/2018
 
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IT Support Specialist
IT Support Specialist $55,000 - $65,000/year Eden Prairie, MN Position Overview: The Help Desk Support Analyst provides support to end-users, assists with end-user training and troubleshoots computer problems, primarily software related. Very involved in desktop deployments of operating systems, software applications, and security updates/patches Manage Desktop and Laptop lifecycles and will help with the administration of mobile devices and BYOD Continuously work with managed services team to reduce ticket resolution times, improve help desk processes and documentation, and perform root-cause analyses to reduce ticket submissions overall Continually analyze and impr...
Skills:interpersonal skills
Company:Infinity Consulting Solutions, IncLocation:EDEN PRAIRIE, MN
Posted Date:01/08/2018
 
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Senior IT Support Technician
RESPONSIBILITIES The Senior Technician must provide "standard" support during regularly scheduled work shifts covering at least 40 working hours each week. In addition, the Senior Technician is expected to provide "on-call" support during scheduled weekend hours, and other support hours for urgent issues or covering shifts for absent team members. "Standard" support incudes answering phone calls, working tickets at all priority levels, and special projects "On-Call" support includes answering phone calls, and working high-priority tickets Senior Technicians are expected to provide a greater level of extra support hours than more junior team members. The Senior Techn...
Skills:Microsoft Office
Company:Infinity Consulting Solutions, IncLocation:CHICAGO, IL
Posted Date:06/08/2018
 
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Advanced IT Support Technician
Advanced IT Support Technician 6+ Month Contract to Hire Chaska, MN Position Overview: This role provides call-response and advanced technical support experience to a variety of technical situations. Advanced Support technicians are often involved in the design and implementation of new systems (especially concerning end-user facing technology,) provide advanced troubleshooting services, perform some system administration duties, and affect the transfer of responsibilities from advanced support groups to front-line service entities. Interact with the ServiceDesk, infrastructure, management teams, end-users, development groups, and vendors to address issues escalating beyon...
Skills:Microsoft Office Suite
Company:Infinity Consulting Solutions, IncLocation:CHANHASSEN, MN
Posted Date:08/08/2018
 
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Advanced IT Support Technician
Advanced IT Support Technician 6+ Month Contract to Hire Chaska, MN Position Overview: This role provides call-response and advanced technical support experience to a variety of technical situations. Advanced Support technicians are often involved in the design and implementation of new systems (especially concerning end-user facing technology,) provide advanced troubleshooting services, perform some system administration duties, and affect the transfer of responsibilities from advanced support groups to front-line service entities. Interact with the ServiceDesk, infrastructure, management teams, end-users, development groups, and vendors to address issues escalating beyond...
Skills:PowerPoint
Company:Infinity Consulting Solutions, IncLocation:CHANHASSEN, MN
Posted Date:17/08/2018
 
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IT Support Analyst
IT SUPPORT ANALYST Seeking an experienced IT Support specialist for a global financial institution. The IT Support specialist will be part of a small team that handles a variety of issues in a Microsoft/Windows environment. The majority of responsibilities are local, but remote support is also part of this role. The ideal IT Support specialist will have a solid technical background as well as an eager attitude, professionalism, and good communication skills. Responsibilities: Mastery, assistance and mentoring with core IT duties including but not limited to: Active Directory Administration – configuration, monitoring, and provisioning Microsoft Exchange – Server a...
Skills:Microsoft Active Directory
Company:Infinity Consulting Solutions, IncLocation:CHICAGO, IL
Posted Date:21/08/2018
 
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IT Support Specialist
IT Support Specialist - Printer Technician We have an immediate need for a IT Support and Printer Technician who is well versed in handling escalated service desk tickets and printer set up in an enterprise environment. Experience with UniPrint is a must and if you are Ricoh trained and/or certified that would be a huge plus. The IT Support Specialist will need to understand the capabilities of the devices that will be acquired and deployed. This person will also be tasked with supporting escalated tickets around Citrix, Desktop issues, and other System issues in a Microsoft based environment. Must Have: -Experience deploying and integrating printer devices in an enterpri...
Skills:Active Directory
Company:Infinity Consulting Solutions, IncLocation:CHICAGO, IL
Posted Date:29/08/2018
 
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IT Support Specialist
IT Support Specialist 6 Month Contract to Hire St. Paul, MN Summary The Desktop Specialist works collaboratively with staff across the organization to ensure that technology provided to staff works properly and meets their needs. Responsible for providing technical assistance and support related to computer systems, hardware, or software Respond to queries, runs diagnostic programs, isolates problem, and determines and implements solutions Duties and Responsibilities Provide technical assistance and support for incoming queries and issues related to computer systems, hardware, and software Respond to queries both in person and over the phone Write training manua...
Skills:Microsoft Active Directory
Company:Infinity Consulting Solutions, IncLocation:SAINT PAUL, MN
Posted Date:29/08/2018
 
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IT Specialist/Network Support
OVERVIEW: Currently seeking an individual to provide in-house desktop support, manage hardware and aid in the installation and troubleshooting of software. RESPONSIBILITIES: Setup desktops and laptops with Windows operating systems, anti-virus software, printers, scanners and server access Configure Microsoft products, including users in Active Directory Support Office 365 apps Install software and perform tests on computer equipment and programs Maintain other networked hardware such as tablets, tv's, projectors, etc. Diagnose hardware and software issues Solve technical and applications problems Monitor computer processing systems Basic configuration of DNS...
Skills:A+ Certification
Company:Infinity Consulting Solutions, IncLocation:NORTHBROOK, IL
Posted Date:29/08/2018
 
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IT Support Consultant
IT SUPPORT CONSULTANT Downtown Dallas, TX 1+ month contract Our national real estate client is in need of a Level 3 Helpdesk/Level 1 Desktop Support Consultant for an open-ended contract. The ideal candidate will truly believe in customer service and require very little ramp up time. We are looking for a true support consultant who can hit the ground running from day 1! What You'll Do/Experience You'll Need: Resolving tickets in a timely manner Supporting and troubleshooting hardware Successfully running and troubleshooting virus scans Basic end user connectivty and software support Installing and troubleshooting software Installing and troubleshooti...
Skills:Active Directory
Company:Infinity Consulting Solutions, IncLocation:DALLAS, TX
Posted Date:29/08/2018
 
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Advanced IT Support Representative
Advanced IT Support Technician - 4 Openings! 6+ Month Contract to Hire Chaska, MN Position Overview: This role provides call-response and advanced technical support experience to a variety of technical situations. Advanced Support technicians are often involved in the design and implementation of new systems (especially concerning end-user facing technology,) provide advanced troubleshooting services, perform some system administration duties, and affect the transfer of responsibilities from advanced support groups to front-line service entities. Interact with the ServiceDesk, infrastructure, management teams, end-users, development groups, and vendors to address issues esc...
Skills:PowerPoint
Company:Infinity Consulting Solutions, IncLocation:CHANHASSEN, MN
Posted Date:07/09/2018
 
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IT Support Technician
Are you an eager and flexible IT Support Technician with a desire for growth in the technology space? Are you patient, persuasive and adaptable - thriving in collaborative and project-driven environments? This may be the role for you! Job Functions: - In-person and over-the-phone technology troubleshooting in a helpdesk environment - Basic telecom and network troubleshooting - Monitor systems, processes, and/or projects - identifying potential problems or needs for correction - Resolve technical issues effectively and efficiently, escalating as appropriate and pushing through to completion as often as possible - Respond quickly to customer requests and make independent deci...
Skills:Office 365 & Windows 7+
Company:Infinity Consulting Solutions, IncLocation:DENVER, CO
Posted Date:18/09/2018
 
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IT Support Technician
IT SUPPORT TECHNICIAN DALLAS, TX POSITION: ICS is working with a client in the Dallas area who is hiring an IT Support Technician for a contract to hire position. The ideal candidate will be a jack-of-all-trades when it comes to desktop support, system administration duties, hardware troubleshooting, etc. The IT Support Technician will be part of a growing team and provide support to 200+ employees, both in-person and remote. They are looking for candidates who are self-starters and team players! RESPONSIBILITIES: Enterprise support for Windows / Microsoft environment, including direct interaction with end users Performs first and second level support for the co...
Skills:MS Windows
Company:Infinity Consulting Solutions, IncLocation:DALLAS, TX
Posted Date:26/09/2018
 
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