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NOC Support Technician
NOC Support Technician Growing telecommunication provider looking for a junior networking professional to join the first level support in the NOC center. Desired Skills: CCNA, understanding of LAN, SIP trunks, T1s, PRIs, routing protocols, Detailed Responsibilities: Monitoring our core network and troubleshooting when service goes down Troubleshooting web and email client/server issues, in addition to DNS Troubleshooting various IP Data and Voice connection methods Responsible for creating, working, documenting, and resolving trouble tickets Responsible for ensuring timely updates to our clients and responses to inquiries Responsible for adhering to repair esc...
Company:Infinity Consulting Solutions, IncLocation:OAKLAND, NJ
Posted Date:02/11/2016
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NEC On-Site Technician
The Technician must effectively diagnose and solve problems on 8100, 8300 and 8500 NEC voice platforms. Must have NEC large PBX experience and 2400/8500 with Fusion. Perform a wide range of services, from basic repair to full installations with little or no supervision. Essential duties and responsibilities: ·Performs installation, maintenance, and troubleshooting on NEC phone systems ·Performs installation, maintenance, and troubleshooting on Voicemail and Call Center products ·Utilizes thorough knowledge and experience, testing, troubleshooting, cutting over, and turning up of phone lines, PRI's, voice and data T-1's, Trunks, and integrated circuits ·Troubleshoot telephone s...
Skills:MS Office Suite
Company:Infinity Consulting Solutions, IncLocation:NORTH CHICAGO, IL
Posted Date:08/11/2016
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NOC Analyst
NOC Analyst The mission of the NOC is to provide a central location for real-time monitoring, detecting, troubleshooting, and driving efficient resolution of issues. Essential Duties and Responsibilities Perform proactive and reactive network/infrastructure monitoring and health checks to minimize service disruptions and impact to end users Serve as primary initial responder in identifying issues, troubleshooting/correlating issues, assessing impact, and coordinating resolution Engage resolution groups for troubleshooting; drive efficient resolution of issues Document all activities in ticketing system Develop and maintain documentation for efficient NOC operations (incl...
Skills:Cisco networking technologies
Company:Infinity Consulting Solutions, IncLocation:ROLLING MEADOWS, IL
Posted Date:02/12/2016
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NOC Technician
Our MSP client has a NOC Technician job opening at their Headquarters in NYC. This job is visible to all levels of Senior Management and awards the exciting opportunity to join a rapidly growing, global IT services provider. The NOC Technician must display a high-level of professionalism and sound judgment at all times by promoting superior service to their clients. Our ideal candidate will have experience providing IT support to the financial services industry and have worked for a Managed Services Provider (MSP). Specifically, the NOC Technician will provide a high level of incident management support. Working to proactively detect issues in circuits, networking gear, an...
Skills:Active Directory
Company:Infinity Consulting Solutions, IncLocation:NEW YORK, NY
Posted Date:16/07/2018
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NOC Support Specialist
NOC Support Specialist Contract to Hire Minnetonka, MN Shift: Monday - Friday, 4pm - 12:00am We are looking for an individual to provide end user support to all managed IT clients. This resource will be the first line of support for all clients. You will resolve prioritized requests while maintaining accurate and thorough documentation while completing ticketing history to document analysis, diagnosis, and resolution plus future preventive actions. Requirements: 2+ years of experience supporting clients face to face, via phone OR via email in "big box " shops or Managed Services Providers (MSP) Must have experience completing 20+ tickets per day Experience wi...
Skills:Active Directory
Company:Infinity Consulting Solutions, IncLocation:MINNETONKA, MN
Posted Date:31/07/2018
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