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  • *Customer Service Representative Posted on: 07/27/2019

    Infinity Consulting Solutions, Inc
    • IRVING, TX

    MS Office skills

    CUSTOMER SERVICE REPRESENTATIVE IRVING, TX AREA CONTRACT POSITION ICS is hiring a Customer Service Representative for our Client in the Irving, TX area! Our ideal candidate will possess skills in customer service, commuynication, and organization. The Customer Service Representative displays strong attention to detail and management characteristics as well as the ability to handle multiple tasks at a time. WHAT YOU’LL DO: Perform a host of customer service duties such as receiving calls and requests from the general public, real estate agents/brokers or other agencies. The type of request may depend on the business segment e.g. escrow branches will deal with escrow-r...

  • *Support Center Representative Posted on: 03/30/2019

    Infinity Consulting Solutions, Inc
    • FRISCO, TX

    MS Outlook

    SUPPORT CENTER REPRESENTATIVE Frisco, TX Direct Hire We are hiring 25+ Support Center Representatives to build out our Client's new 24x7 Command Center in Frisco, TX. The following systems will be involved: Microsoft Office, ADP Self Service, CORE, Device Manager and Windows XP Operating Systems. What You'll Do: Understand and communicate clearly and concisely to the research team the current state of the ATM to fully diagnose the problem for resolution. Adjust language and terminology to the needs of the customer (internal and external) in a professional manner to interpret and provide feedback for further research. Act as a liaison between Technical Support and oth...

  • *Customer Service Representative - Mortgage Posted on: 03/06/2019

    Infinity Consulting Solutions, Inc
    • COPPELL, TX

    Microsoft Office

    Customer Service Representative Coppell, TX Contract to Hire Immediate need for customer service representatives searching for outgoing, detail-oriented team members to build out a team and start immediately! Responsibilities Responsible for answering telephone call inquiries (inbound/outbound) Relies on instructions and pre-established guidelines to perform the functions of the job designed to help representatives achieve our goals Build positive relationships with customers and internal employees Maintaining minimum performance standards based on company and individual goals. Additional requirements as needed Requirements Working knowledge of Microsoft O...

  • *Support Center Representative Posted on: 11/16/2018

    Infinity Consulting Solutions, Inc
    • FRISCO, TX

    Windows XP operating systems

    SUPPORT CENTER REPRESENTATIVE Frisco, TX Direct Hire We are hiring 25+ Support Center Representatives to build out our Client's new 24x7 Command Center in Frisco, TX. The following systems will be involved: Microsoft Office, ADP Self Service, CORE, Device Manager and Windows XP Operating Systems. What You'll Do: Understand and communicate clearly and concisely to the research team the current state of the ATM to fully diagnose the problem for resolution. Adjust language and terminology to the needs of the customer (internal and external) in a professional manner to interpret and provide feedback for further research. Act as a liaison between Technical Support and other i...

  • *Customer Service & Data Entry Representative Posted on: 11/13/2018

    Infinity Consulting Solutions, Inc
    • CHANHASSEN, MN

    Microsoft Office Suite

    Customer Service & Data Entry Representative Contract until EOY (w/chance of extension into 2019) Chanhassen, MN Position Overview & Requirements: Looking for 1-2 candidates to come and help input internal employee data into a new time tracking system that’s being implemented at this company nationally. Must be detail oriented Must have a customer service driven mindset Must be comfortable talking to internal employees from all over the country over the phone Must have excellent verbal & written communication skills New graduates are welcome to apply! 1+ years of experience in a customer service, help desk, or data entry role would be highly preferred Must be...

  • *Customer Service Representative - Banker Posted on: 10/25/2018

    Infinity Consulting Solutions, Inc
    • LOCUST VALLEY, NY

    Microsoft Office

    Customer Service Representative - Banker Our client is seeking an experienced banking professional / personal banker responsible for successful business development and excellent customer service to join our Locust Valley Market Branch. CSR is a member of the branch management team and works as Officer in Charge, oversees Teller staff and independently opens and closes branch as scheduled. Supports branch management with business development initiatives, branch operations and regulatory compliance Identifies opportunities to sell Bank products and services to new and existing customers Delivers excellent customer service; researches and responds to customer inquiries S...

  • *Customer Service Representative - Bilingual Posted on: 10/23/2018

    Infinity Consulting Solutions, Inc
    • FLOWERMOUND, TX

    Microsoft Outlook

    CUSTOMER SERVICE REPRESENTATIVE - BILINGUAL FLOWER MOUND, TX CONTRACT-TO-HIRE POSITION: ICS has partnered with a client in the Insurance industry who is looking for an energetic, customer service-driven Customer Service Representative, who is fluent in English and Spanish. This person will join the Policy Service team in Flower Mound, TX! The representative will provide exemplary customer service in a fast-paced, high call volume environment. The ideal candidate will display effective time management and sound decision-making abilities; plus be an advocate for the company’s brand. REQUIREMENTS: 1+ years of experience in a customer service position; face-to-face or...

  • *Customer Service Representative Posted on: 10/20/2018

    Infinity Consulting Solutions, Inc
    • DES PLAINES, IL

    Microsoft Office

    ICS is seeking 6 Call Center Representative with a growing client! These individuals will be responsible for developing strong customer relationships with online customers and meeting up-sell goals. Successful candidates must be professional, reliable, and possess excellent communication skills both oral and written. Daily responsibilities include but are not limited to: Handle high call volume (inbound/outbound) and communicate directly with customer either by telephone and/or electronic methods. Utilize different computer programs simultaneously to obtain, verify and accurately enter customer information to process loans Accurately process payments/payoffs Initiate succe...

  • *Customer Service Representative Posted on: 09/15/2018

    Infinity Consulting Solutions, Inc
    • DES PLAINES, IL

    Microsoft Office

    ICS is seeking 10 Call Center Representative with a growing client! These individuals will be responsible for developing strong customer relationships with online customers and meeting up-sell goals. Successful candidates must be professional, reliable, and possess excellent communication skills both oral and written. Daily responsibilities include but are not limited to: Handle high call volume (inbound/outbound) and communicate directly with customer either by telephone and/or electronic methods. Utilize different computer programs simultaneously to obtain, verify and accurately enter customer information to process loans Accurately process payments/payoffs Initiate succ...

  • *Customer Service Specialist Posted on: 07/24/2018

    Infinity Consulting Solutions, Inc
    • CHICAGO, IL

    computer proficiency skills

    Customer Service Specialist OVERVIEW Customer Service Specialists create a pleasant and engaging experience for resort customers through inbound and outbound call efforts, complete site reservation transactions and home reservations, vacation enhancers and upgrades. JOB DUTIES Field incoming web chats and phone calls from the resort hotline. Guide incoming callers through the reservation process. Guide customers through the customer experience process. Educate guests on resort location, amenities and bookings. Ensure a positive customer experience by effectively managing the site rental process through inbound and outbound calls and Sales Force lead software whic...

  • *Customer Service Representative Posted on: 07/09/2018

    Infinity Consulting Solutions, Inc
    • DES PLAINES, IL

    Microsoft Office

    ICS is seeking 10 Call Center Representative with a growing client! These individuals will be responsible for developing strong customer relationships with online customers and meeting up-sell goals. Successful candidates must be professional, reliable, and possess excellent communication skills both oral and written. Daily responsibilities include but are not limited to: Handle high call volume (inbound/outbound) and communicate directly with customer either by telephone and/or electronic methods. Utilize different computer programs simultaneously to obtain, verify and accurately enter customer information to process loans Accurately process payments/payoffs Initiate successf...

  • *Customer Service Trainer Posted on: 01/17/2017

    Infinity Consulting Solutions, Inc
    • BROOKLYN, NY

    MS Office

    Responsibilities The Trainer is primarily responsible for evaluation, design and implementation of new Customer Service employee training and staff development. The position will conduct the new hire training for all Customer Service staff, including, provider representatives, member representative and all external vendors assisting with overflow and after hour calls. The trainer will also conduct updates to all areas as needed to remain current and compliant. The position will develop quality standards and performance matrix to monitor the staff's effectiveness and opportunities in service delivery. The Trainer will work closely with the departments Auditors and Supervisor...