Jobe Details

Junior IT Desktop Support Posted on: 08/11/2016

Infinity Consulting Solutions, Inc
  • -
  • -
  • GRAPEVINE-76092, TX, US


  • Job Description

    Junior IT Desktop Support

    Grapevine, TX

    6 month contract to hire

    We are looking for a highly motivated person who can thrive in a fast-paced, professional, and dynamic work environment.

    The successful applicant to fill this full-time position in our client's IS Department will be primarily responsible for Tier 1 IT Support at the branch level, which includes software and hardware support.

    Good customer service and organizational skills are essential, as well as being highly self-motivated at all times.

    The ideal candidate must be able to communicate highly technical concepts to our non-technical customers, while providing excellent customer service!


    Tier 1 helpdesk support

    Basic branch technical support such PC, LAN, Software and systems administration &
    troubleshooting, in addition to global, regional and branch project implementation.

    Total ownership and maintenance of branch server backups running on Client and Oracle hardware.

    Total ownership and maintenance of PC, printer, and server hardware at the branch.

    Total ownership and maintenance of server room equipment including: racks, network equipment, servers, and UPS batteries.

    Asset management such as purchasing, shipping, tracking, and maintenance.

    Compliance with operational procedures related to IS, and conduct regular branch IS Audits.

    Support branch disaster recovery efforts as they occur.


    1 to 2 years of IT experience supporting PC's, servers, backups, printers, networking equipment, etc

    Technical degree (or active progress in one) is preferred

    Excellent communication skills

    Excellent customer service skills (previous experience a plus)

    Strong organizational skills

    Strong multitasking skills

    Strong problem solving & troubleshooting skills

    Scripting experience is a plus

  • Desktop Support
    Information Technology
  • No Preference
    Contract To Hire
  • Candidate Requirements
  • Walkin Information
Recruiter Details
Doug Klares
1350 Broadway, Suite 2205, NEW YORK-10018, NY, US
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