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MicroStrategy/BI DevOps Support Specialist

JACKSONVILLE-32205, FL, US
07/03/2018

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Required Skills

Oracle

Company

Infinity Consulting Solutions, Inc

Experience

Job Description

MicroStrategy/BI DevOps Support Specialist

Responsibilities:

Working with business users to gather requirements and provide reporting solutions & enhancements

Providing support for existing reports, functionalities and configurations in Production

Investigating and providing resolution of application errors reported

Performing regression testing of application and/or functional changes

Providing security model maintenance

Preparing documentation of report development and design

Performing administration & performance tuning

Managing change requests and performing the development for the assigned projects

Deploying of application and functional changes between environments

Delivering multiple projects and deadlines in parallel

Providing end user training and providing best practice advice

Engaging in process improvement initiatives

Working with other application teams to resolve issues

Providing support to other financial applications for the Americas region as required

Skill Requirements:

3-5 years of experience in using MicroStrategy Web and MicroStrategy Office

Knowledge of MicroStrategy Administration Tools like Object Manager, Integrity Manager,
Enterprise Manager Console, etc.

Expertise in creating application objects like reports, prompts, filters, metrics etc.

Understanding of Custom Groups & Consolidations.

Working knowledge of Narrowcast and Scheduling of reports/documents

Strong ability in logical and analytical thinking

Positive attitude, learning mind-set and attention to detail

Strong interpersonal skills and ability to be a team player

Proven track record of completing tasks, changes and projects from start to finish

Good listener and communicator

Ideally you will have:

Experience in banking and financial services industry

Experience supporting MicroStrategy or other BI tools for financial reporting. Basic
understanding accounting concepts and Finance terminology

Knowledge of writing MicroStrategy command manager scripts.

Knowledge of any databases like Sybase IQ, SQL Server, Oracle, etc.

Experience working as part of a global team across multiple countries, cultures and time-
zones

Prior exposure to delivering enterprise level business wide support services

The ability to pick up new concepts quickly

A degree qualification or equivalent in a relevant computer science discipline

Prior experience with IBM Cognos TM1 desired but not essential