Job Details

Service Desk Technician

CHICAGO-60602, IL, US
07/03/2018

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Required Skills

    Active Directory skills
Company

Infinity Consulting Solutions, Inc

Experience

3 to 5 Year(s)

Job Description

SERVICE DESK TECHNICIAN

Seeking an experienced and personable Service Desk Technician to join an established and growing data analytics organization.

As a Service Desk Technician, you will be an integral part of our national Service Desk team will give you one-on-one interaction with more people and complex issues to keep your skill set sharp.

Excellent communication skills are required.

Responsibilities:

Take ownership of solving software and hardware related issues for local and remote staff

Identify existing processes and implement improvements to increase productivity and efficiency of the team

Display strong understanding of Active Directory: creating accounts, group policy, group management, etc.

Update and contribute concise documentation of issues, solutions, and processes to grow the service desk solutions library



Requirements:

3+ years of professional experience in a Service Desk/Desktop Support role

Experience supporting Windows-based environments (Mac and Linux desirable)

Strong Active Directory skills

Meticulous, analytical, and organizational skills with proven ability to multi-task

Ability to work both independently and within a team structure

Must have good communication and interpersonal skills


Service Delivery Manager
Information Technology

No Preference
Contract To Hire
Other
4

Candidate Requirements
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Walkin Information
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Recruiter Details
Doug Klares
1350 Broadway, Suite 2205, NEW YORK-10018, NY, US
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