Job Details

Email to Friend Save Back

Senior Compliance Manager

MOUNTAIN VIEW-94039, CA, US
07/17/2018

-

Required Skills

interpersonal and writing skills

Company

Infinity Consulting Solutions, Inc

Experience

5 to 7 Year(s)

Job Description

Senior Compliance Manager

Description

Responsibilities:

Subject matter expert (SME) for direct lending and loan brokering - sitting within the business scrimmaging all aspects of the business including product, marketing, loan serving, collections, loan specialists (phone/chat agents), operations and credit teams – partnering closely on new offering.

Scope could also include interaction with investment and bank partners

Aid in the development of policies and implement compliance processes with the operations team within the group, as well as other functional and business units.

This includes the design and updating of the work flows from originations through servicing and collections

Manage complaints and help identify solutions with the compliance and business teams

Develop and conduct staff compliance training.

Heavily contribute to third party, government and internal audits and inquiries.

Work with Business Development to create and oversee the process for 3rd party partner selection and ongoing oversight to ensure compliance to contractual obligations, regulation and ensure high customer satisfaction

Maintain and update policy and procedures for small business lending and loan brokering

Execute an annual Fair Lending evaluation for the direct lending business

Work with Regulatory Change, Legal and Government Affairs to help interpret changes in regulatory environment and implement it to ensure compliance.

This will often involve work with internal teams as well as outside counsel

Help drive the mindset that Compliance is a strategic advantage, enabling growth and customer delight

Qualifications

Bachelor's Degree with 10 years professional experience in financial services. 5+ years' experience in an in-house compliance experience preferred

Strong knowledge of commercial or consumer lending, including familiarity with applicable
federal and state regulations, such as ECOA, FCRA, FDCPA, UDAP, OFAC, SCRA and 3rd party vendor management

Proven ability to apply regulatory knowledge to the practical design and application of process and procedures in an institutional quality lending or servicing environment

Proven experience working with cross-functional teams to implement effective compliance controls and programs

Team player with demonstrable ability in influencing peers and senior management to accomplish shared goals

Strong team player with demonstrated ability to influence and collaborate with peers, business leaders, regulators and partners

Exceptional ability to manage multiple programs in a fast-paced environment with changing priorities and significant time pressures

Experience in supporting the launch of new global products and services

Excellent communication, interpersonal and writing skills. Ability to communicate regulatory compliance issues to senior management

Strong organizational skills and attention to detail