Software Development Manager
BOSTON-02137, MA, US
07/23/2018
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Required Skills
Company
Infinity Consulting Solutions, Inc
Experience
4 to 7 Year(s)
Job Description
SOFTWARE DEVELOPMENT MANAGER
Seeking an experienced Software Development Manager to join a global professional services organization.
The Software Development Manager will manage an Agile team of internal software developers and project leaders and will be responsible for the end-to-end service delivery, focusing on managing the team and driving the strategy, budgets, and capabilities.
The Software Development Manager will own the global development team and be the focus on the development, builds, customization, automation and implementation of a portfolio of applications crucial for the internal IT team.
The ideal candidate will be comfortable handling the portfolio as well as interfacing with the internal stakeholders and Product owners.
Excellent communication skills are required.
Responsibilities
Leads projects to ensure quality and on-time delivery, making technical recommendations to the product's functional owner when appropriate, and taking stakeholder input to come up with creative solutions with very high commercial quality results
Product ownership of IT Systems capabilities
Manage and track product backlog by working with Product Owner in prioritizing customer feedback, bug fixes and the feature roadmap to rapidly iterate the product
Oversee all aspects of project execution, holding scrum masters and project managers accountable
Instructs and directs the software development team through all phases of the SDLC, formulating and defining system scope, integration requirements, and objectives based on user defined needs
Adopt a lean and agile approach to product development and delivery
Coordinate efforts with engineering team members and create the detailed sprint and testing plans
Manages stakeholder's expectations while building credibility with senior stakeholders through a strong business sense
Deploys, tests, and works with the software development and QA team to enhance products, collaborating with vendors when appropriate
Collaborates with the Product Manager and Business Owner and directs project team members (internal or external) in writing prioritized technical requirements documentation, including scope definition and statement of work
In collaboration with designers, software architects, and security specialists, creates clear and complete information and software architecture, design, and specification documentation
Directs vendors and QA specialists in writing test and quality control plans
Work with experience design and oversee the formation of a compelling user experience and prototypes for testing purposes
Build and manage multi-discipline teams to develop, build and test new products, and services
Design operational processes, service level agreements and interface requirements for product
Contribute to the planning and scoping of innovation, development and design projects
Leads quality control tests and keeps logs of problems, issues, changes, and future enhancements during the different phases of the development cycle
Supports the Product Manager, Business Owner and other stakeholders on developing and implementing product launch plans to rollout product to technical and non-technical service delivery team
Provides first class training, assistance, and support to service delivery team
Collaborates with vendors and other available resources when required - identifies, researches, and resolves system technical and/or non-technical problems, bugs, performance and other issues reported by tools' users, stakeholders, clients, or vendors
Documents, tracks, and monitors bugs, problems, and issues to ensure timely resolution
Influence and drive service adoption for growing 500+ IT user base
Educate and inform business partners on software development architecture, capabilities, best practices and future enhancements
Contribute to the overall product and platform roadmaps through strong business partnership and deep understanding of business challenges and business opportunities
Assist in analyzing business requirements, source systems, understand underlying data sources required to support application development
Facilitate project initiation phases by defining project charter, outlining project scope and working with vendor partners to estimate effort and timelines
Manage team of developers and project leaders: provide structure and leadership to manage team priorities, streamline work efforts, manage business expectations and communicate statuses to leadership
Work closely with business owners to define and document governance requirements, issue escalation procedures, new user access, and outage communication templates.
Implement and manage robust 24x7 operations support processes and ensure data accuracy, triage, and business communications
Requirements
Advanced or bachelor's degree in Engineering, Computer Science, Information Systems or related field 10+ years of software development experience in system design and development using various tools and technologies
4+ years in a Development Manager role
Enterprise level experience is highly desired
Experience managing global teams is desired
Project management and its processes (Agile / Scrum)
Product management processes
Functional analysis process
Different software development models and life cycle
Product architecture
Web development (ASP, .NET / MS Visual Studio, HTML5, JavaScript, XML)
Extensive experience in any combination of the following: ITIL, IT Service Management, Web Solutions and development, ServiceNow, .NET development and technologies
Must be able to be successful in a fast-paced, intellectually intense, service-oriented environment
Ability to understand and manage complex reporting relationships and incorporate multiple cultures.
Must be flexible in work time to coordinate appropriately with teams and vendors in different time zones.
Ability to travel when needed
Software Developer/Technical Analyst
Information Technology
No Preference
Contract To Hire
Other
1
Candidate Requirements
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Bachelors
Walkin Information
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Recruiter Details
Doug Klares
1350 Broadway, Suite 2205,
NEW YORK-10018, NY,
US
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