Job Details

NOC Support Specialist

MINNETONKA-55345, MN, US
07/31/2018

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Required Skills

    Active Directory
Company

Infinity Consulting Solutions, Inc

Experience

2 to 4 Year(s)

Job Description

NOC Support Specialist

Contract to Hire

Minnetonka, MN

Shift: Monday - Friday, 4pm - 12:00am

We are looking for an individual to provide end user support to all managed IT clients.

This resource will be the first line of support for all clients.

You will resolve prioritized requests while maintaining accurate and thorough documentation while completing ticketing history to document analysis, diagnosis, and resolution plus future preventive actions.

Requirements:

2+ years of experience supporting clients face to face, via phone OR via email in "big box " shops or Managed Services Providers (MSP)

Must have experience completing 20+ tickets per day

Experience with troubleshooting issues - internet connectivity, outlook

Active Directory, SCCM, VMware, VDI, Vsphere, VPN, Outlook, Exchange

Backup experience

Citrix

Cisco - Cisco Voice is a HUGE plus

CCNA, MCSE, OR Cisco Certifications are a huge plus


NOC Technician
Information Technology

No Preference
Contract To Hire
Other
1

Candidate Requirements
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Bachelors

Walkin Information
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Recruiter Details
Doug Klares
1350 Broadway, Suite 2205, NEW YORK-10018, NY, US
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