IT Support Specialist
SAINT PAUL-55120, MN, US
08/29/2018
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Required Skills
Microsoft Active Directory
Company
Infinity Consulting Solutions, Inc
Experience
2 to 4 Year(s)
Job Description
IT Support Specialist
6 Month Contract to Hire
St. Paul, MN
Summary
The Desktop Specialist works collaboratively with staff across the organization to ensure that technology provided to staff works properly and meets their needs.
Responsible for providing technical assistance and support related to computer systems, hardware, or software
Respond to queries, runs diagnostic programs, isolates problem, and determines and implements solutions
Duties and Responsibilities
Provide technical assistance and support for incoming queries and issues related to computer systems, hardware, and software
Respond to queries both in person and over the phone
Write training manuals
Provide orientation to new staff
Monitor and maintain the deployment of systems, phone and peripheral for new,
terminations, changes and staff moves
Install, modify, and repair computer hardware and software
Run diagnostic programs to resolve problems
Act as liaison to offsite Data Center and all internal employees
Experience
At least two years' experience provided technical support in an office environment
Experience supporting MAC workstations a plus
Experience supporting an Office 365 environment a plus
Knowledge and Skills
Ability to communicate technical information to non-technical personnel
Ability to install, configure, and maintain personal computers, networks, telephones and related hardware and software
Knowledge of computer and/or network security systems, applications procedures, and techniques
Excellent technical computer skills in Microsoft Office includeding Word, Excel, and Outlook
Working knowledge of Microsoft operating systems (especially workstation and mobile devices)
Working knowledge of Microsoft Active Directory
Must have Valid Driver's license- will be required to travel to sites and camps occasionally (company cars provided for travel)
Ability to work a flexible schedule, including some evenings and weekends as required by position responsibilities
Third Party Applications Not Accepted
IT Support Technician
Information Technology
No Preference
Contract To Hire
Other
1
Candidate Requirements
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Walkin Information
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Recruiter Details
Doug Klares
1350 Broadway, Suite 2205,
NEW YORK-10018, NY,
US
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