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Level 2 Desktop Support Engineer Posted on: 07/09/2018

Infinity Consulting Solutions, Inc
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  • NEW YORK-10003, NY, US

MS PowerPoint

  • Job Description

    Level 2 Desktop Support Engineer/Field Service Technician

    We provide benifits and up to 20% Bonus, 401k, and Company Paid Lunch.

    The Desktop Analyst

    Responsibilities:

    Provide 1st and 2nd line technical support by responding to user requests. You will also have to visit client sites 50% of the time.

    Take ownership of user problems and be proactive when dealing with user issues.

    Respond to enquiries from users and help resolve hardware and/or software problems.

    Support users in the use of Computer equipment by providing necessary training and advice.

    Arrange for external technical support where problems cannot be resolved in house

    Stay current with system information, changes and updates.

    Requirements:

    Strong knowledge of Microsoft based operating systems with emphasis on Windows 7

    Experience with using and troubleshooting Outlook 2010 within a network environment (permissions, calendar sharing, delegation)

    Experience with using and troubleshooting Microsoft Office 2010 with emphasis on MS Word, MS Excel and MS PowerPoint.

    Basic understanding of PC hardware set-up and configuration.

  • Desktop Support
    Information Technology
  • No Preference
    FullTime Job
    Other
    1
  • Candidate Requirements
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  • Walkin Information
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Recruiter Details
Doug Klares
1350 Broadway, Suite 2205, NEW YORK-10018, NY, US
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