ServiceNow Developer
NEW YORK-10003, NY, US
10/20/2018
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Required Skills
Company
Infinity Consulting Solutions, Inc
Experience
4 to 6 Year(s)
Job Description
Service Now Developer
BASIC FUNCTION:
Reporting to the Senior Project Director of the Service Management Office, you will be responsible for the development, configuration and enhancement of the ServiceNow Platform.
In addition, you should be proficient in written and verbal communication as the position requires some client-facing work.
CHARACTERISTIC DUTIES AND RESPONSIBILITIES:
We have an opportunity for a ServiceNow Developer to join our talented Service Management Office.
The successful candidate will have fluency in ServiceNow development principles that enables them to work in a fast-paced environment focussed on developing enterprise business solutions for our customers.
We leverage IT Service Management best practices and operate the ServiceNow platform as a shared-service on behalf of varied organizations across the University community.
The Service Management Office has an excellent reputation for both customer service and quality and is rapidly building their practice due the increasing demand for their services.
This role requires hands-on ServiceNow development experience with assignments covering the full ServiceNow suite of products including IT Service Management, IT Operations Management, Security Operations, Customer Service, Human Resources and Business Management.
This role may be tasked with integrating with other systems at the data services level using RESTful API integration.
Notably, the Service Management Office is committed to optimizing the ServiceNow platform as a means to derive high value on behalf of customers and and as such requires a team player who is aligned to their mission.
Responsibilities include:
Demonstrates high degree of work ethics, accountability, versatile experience, and excellent interpersonal skills
Design, develop and test solutions built on ServiceNow platform
Collaborate with business analysts and other developers to clarify requirements and identify ways to simplify user experience
Adhere to internal processes and compliance requirements
Identify and develop ways to improve the functionality offered in Service Now
Quickly understand the business issues and data challenges of client's organization and industry
Participate in daily standup meetings, regular sprint planning and review meetings
Lead quality and testing efforts
Communicate effectively with clients to identify needs and evaluate alternative business solutions
Continually seek opportunities to increase customer satisfaction and deepen client
relationships
Manage client expectations effectively
MINIMUM REQUIREMENTS:
Bachelor's Degree in computer science or equivalent required
Minimum 4+ years of experience as a developer and administrator of ServiceNow
Ability to manage diverse assignments simultaneously, with a large volume of detail in a
fast-paced environment
PREFERRED QUALIFICATIONS:
Knowledge of business analysis methodologies
Experience in process re-engineering and automation
Implemented business workflows for ITSM processes
Knowledge of data technologies that enable process automation
Effective communication skills
Effective team player
Certified ServiceNow Administrator
Experience developing and implementing systems using Agile/Scrum methodology
Experience with IT Service Management processes
ITIL certification
Experience with the full ITSM Suite of modules including CMDB, Asset Management, and PPM
Advanced JavaScript abilities
Experience with a variety of systems integrations such as REST and JSON
Familiarity with web technologies such as DHTML, CSS, AJAX, XML, HTTP, JDBC and SQL
Developer
Information Technology
No Preference
Contract To Hire
Other
1
Candidate Requirements
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Bachelors
Walkin Information
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Recruiter Details
Doug Klares
1350 Broadway, Suite 2205,
NEW YORK-10018, NY,
US
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