Job Details

ServiceNow Developer

NEW YORK-10003, NY, US
10/20/2018

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Required Skills

    XML, SQL
Company

Infinity Consulting Solutions, Inc

Experience

4 to 6 Year(s)

Job Description

Service Now Developer

BASIC FUNCTION:

Reporting to the Senior Project Director of the Service Management Office, you will be responsible for the development, configuration and enhancement of the ServiceNow Platform.

In addition, you should be proficient in written and verbal communication as the position requires some client-facing work.

CHARACTERISTIC DUTIES AND RESPONSIBILITIES:

We have an opportunity for a ServiceNow Developer to join our talented Service Management Office.

The successful candidate will have fluency in ServiceNow development principles that enables them to work in a fast-paced environment focussed on developing enterprise business solutions for our customers.

We leverage IT Service Management best practices and operate the ServiceNow platform as a shared-service on behalf of varied organizations across the University community.

The Service Management Office has an excellent reputation for both customer service and quality and is rapidly building their practice due the increasing demand for their services.

This role requires hands-on ServiceNow development experience with assignments covering the full ServiceNow suite of products including IT Service Management, IT Operations Management, Security Operations, Customer Service, Human Resources and Business Management.

This role may be tasked with integrating with other systems at the data services level using RESTful API integration.

Notably, the Service Management Office is committed to optimizing the ServiceNow platform as a means to derive high value on behalf of customers and and as such requires a team player who is aligned to their mission.

Responsibilities include:

Demonstrates high degree of work ethics, accountability, versatile experience, and excellent interpersonal skills

Design, develop and test solutions built on ServiceNow platform

Collaborate with business analysts and other developers to clarify requirements and identify ways to simplify user experience

Adhere to internal processes and compliance requirements

Identify and develop ways to improve the functionality offered in Service Now

Quickly understand the business issues and data challenges of client's organization and industry

Participate in daily standup meetings, regular sprint planning and review meetings

Lead quality and testing efforts

Communicate effectively with clients to identify needs and evaluate alternative business solutions

Continually seek opportunities to increase customer satisfaction and deepen client
relationships

Manage client expectations effectively

MINIMUM REQUIREMENTS:

Bachelor's Degree in computer science or equivalent required

Minimum 4+ years of experience as a developer and administrator of ServiceNow

Ability to manage diverse assignments simultaneously, with a large volume of detail in a
fast-paced environment


PREFERRED QUALIFICATIONS:

Knowledge of business analysis methodologies

Experience in process re-engineering and automation

Implemented business workflows for ITSM processes

Knowledge of data technologies that enable process automation

Effective communication skills

Effective team player

Certified ServiceNow Administrator

Experience developing and implementing systems using Agile/Scrum methodology

Experience with IT Service Management processes

ITIL certification

Experience with the full ITSM Suite of modules including CMDB, Asset Management, and PPM

Advanced JavaScript abilities

Experience with a variety of systems integrations such as REST and JSON

Familiarity with web technologies such as DHTML, CSS, AJAX, XML, HTTP, JDBC and SQL


Developer
Information Technology

No Preference
Contract To Hire
Other
1

Candidate Requirements
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Bachelors

Walkin Information
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Recruiter Details
Doug Klares
1350 Broadway, Suite 2205, NEW YORK-10018, NY, US
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