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Systems Support Technician Posted on: 13/11/2018

Infinity Consulting Solutions, Inc
  • -
  • -
  • YORK-17407, PA, US

PowerShell scripting

  • Job Description


    Seeking an experienced Systems Support Specialist to join a growing national financial services organization.

    You will be joining a national Support team where your primary duties will be to handle technical requests and onsite support for the Mid-Atlantic region of offices, including onboarding of acquired firms, evaluating and installing new hardware and software, help desk requests, etc.

    Ideal Level 2 Support candidates must be organized, well versed and experienced in Windows environments, have a solid network understanding and ideally have Office 365 experience.

    Candidates must be able to work well with a remote team and also have the ability to handle competing projects and priorities across multiple offices.

    A valid drivers license and reliable transportation is required.


    Primary duties include closing intermediate helpdesk requests, being part of our project team, onboarding newly acquired firms, evaluating and installing new hardware and software, traveling to local offices in the region.

    Candidates must be organized, energetic, have a strong customer service personality, be well versed and experienced in Windows environments including a networking. Ideal
    candidates will also have Office 365 migration experience.

    Candidate must be able to work well in a cohesive team and have a drive to grow in knowledge and title.

    Resolving Intermediate Helpdesk requests or escalating

    Administer and support an Office 365 Environment

    Resolve network and Windows issues

    Assist with onboarding of acquisitions

    Work closely with project team on new initiatives

    Provide input and evaluate new technology


    3+ years' experience as a Systems Support technician

    Travel to multiple offices in their local area

    Have an active MCP in Windows 7,8 or 10

    Strong Office365 experience

    Have a Network+ or Cisco CCENT/CCT

    Be well organized and pay attention to detail

    Think logically and have exceptional problem-solving abilities

    Be able to provide clear, detailed documentation

    Have exceptional customer service skills

    Work well in a team

    Be able to travel nationally to firms during implementation (if necessary)

    Be on call and to respond to emergencies when needed

    Have a reliable method of transportation

    Associates degree required, bachelor's degree preferred

    Want to have fun and want to work for a great company


    PowerShell scripting

    SharePoint development and/or Support

    Salesforce support

  • Systems Analysts
    Information Technology
  • No Preference
    FullTime Job
  • Candidate Requirements
  • Walkin Information
Recruiter Details
Doug Klares
1350 Broadway, Suite 2205, NEW YORK-10018, NY, US
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