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Strategic Account Analyst

NEW YORK-10010, NY, US
11/15/2018

-

Required Skills

Tableau

Company

Infinity Consulting Solutions, Inc

Experience

Job Description

Strategic Account Analyst

This position is 100% focused on our top accounts.

There will be no expectation of outside projects, other than to consolidate learnings and improve process across strategic accounts.

This is a heavy client-facing role, the analyst will be expected to lead BI/data/optimization meetings and initiatives without internal support.

Day to day expectations, starting from the pre-sale process.

Identify and define the KPIs that best encompass value to the client for each program

Ensure the methodology and schedule is defined

Develop a relationship with client analytics/results-data teams.

Work to understand leading indicators of success for long-term and slower moving KPIs
Define data transfer

Setup delivery of data and results to the client, including designing and creating dashboards in BI platform/HUB, automating delivery of detailed files to the client for ingestion, and pushing for regular access to their reports/platform

Identify proactive insights

Understand and segment viewing audience

Develop story surrounding video engagement

Identify areas for optimization

Implement the optimization plan

Determine the test setup

Manage internal resources to implement test

Monitor results

Package and present findings

Value realization and documented ROI

Determine methodology for ROI

Collaborate to build QBRs

Present results, value, and ROI during the period

Account growth strategy

Collaborate with SD, SM, CSD, SA to build next steps for program/account growth

Provide data required to make informed decisions

Must have:

100% client focused

#1 thing is communication skills

Define with the customer how are we going to measure success

Extensive experience with Excel

SQL

Tableau