Job Details

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Desktop Support

DENVER-80202, CO, US
12/17/2018

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Required Skills

Microsoft Office

Company

Infinity Consulting Solutions, Inc

Experience

Job Description

Desktop Support

Denver, CO

6 Month Contract

Desktop Support for Office of Information Technology at Colorado Department of Public Health & Environment.

No more than 40 hours per week, Mon - Fri and up to a maximum of 6 months for assistance in installing, updating and moving IT equipment, and fixing IT "issues. " This contractor will be responsible for assisting in the day-to-day activities surrounding break-fix activities.

Additionally, this position will assist with imaging and deploying new equipment, maintaining inventory and ensure we meet our current service level commitments.

Job Duties:

- Provide technical assistance for user questions/issues on Windows 7, 8 and 10 and Microsoft Office

- Assist in configuring cell phones with both iPhone and Android.

- Resolve computer problems

- Install and perform minor repairs to computers and peripheral equipment

- Set up IT equipment for employee use

- Maintain records of daily hardware installations

- Prepare and document retired equipment and for surplus

- Update/create documentation and processes

- If remote access cannot fix problem, contractor may need to service multiple CDPHE locations in the surrounding Denver metropolitan area.

- This contractor may be required to assist other Client teams for short durations in other locations around the Denver metropolitan are.