Job Details

Help Desk Analyst

NEW YORK-10012, NY, US
02/27/2019

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Required Skills

    MS PowerPoint
Company

Infinity Consulting Solutions, Inc

Experience

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Job Description

Level 1&2 Helpdesk Support Analayst.

The Helpdesk Analyst

Responsibilities:

Provide 1st line technical support by responding to user requests.

Take ownership of user problems and be proactive when dealing with user issues.

Respond to enquiries from users and help resolve hardware and/or software problems.

Support users in the use of Computer equipment by providing necessary training and advice.

Arrange for external technical support where problems cannot be resolved in house

Stay current with system information, changes and updates.

Requirements:

Strong knowledge of Microsoft based operating systems with emphasis on Windows 7

Experience with using and troubleshooting Outlook 2010 within a network environment (permissions, calendar sharing, delegation)

Experience with using and troubleshooting Microsoft Office 2010 with emphasis on MS Word, MS Excel and MS PowerPoint.

Basic understanding of PC hardware set-up and configuration.


Help Desk Support
Business Services

No Preference
FullTime Job
Other
1

Candidate Requirements
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Walkin Information
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Recruiter Details
Doug Klares
1350 Broadway, Suite 2205, NEW YORK-10018, NY, US
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