Technical Support Representative
MINNETONKA-55345, MN, US
02/28/2019
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Required Skills
Company
Infinity Consulting Solutions, Inc
Experience
1 to 3 Year(s)
Job Description
Technical Support Representative – Multiple Openings
4 month contract to hire
Minnetonka, MN
Technical Support Representatives are responsible for assisting and educating our customers using a variety of modes including phone, web and chat.
Customer inquiries are related to both software and hardware, account management, installation and best practices relating to our product and industry.
Qualifications:
Bachelor's Degree or equivalent experience in a customer solution environment, transportation and/or technology related fields
1-2 yrs. of Customer Support, Customer Training, and/or Help Desk experience
Demonstrated written and verbal communication abilities
Demonstrated proficiency with Microsoft Office (Word, Excel, Outlook)
Demonstrated customer focus and problem solving abilities
Ability to work assigned shift hours.1-2 yrs. experience troubleshooting hardware and/or software, either remotely or onsite
Experience working in a Customer Support Center
Experience working with Mobile Communications
Experience working with Transportation
Accounting or accounts receivable experience is a huge plus
Technical Support (Level IV)
Information Technology
No Preference
Contract To Hire
Other
1
Candidate Requirements
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Bachelors
Walkin Information
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Recruiter Details
Doug Klares
1350 Broadway, Suite 2205,
NEW YORK-10018, NY,
US
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