Jobe Details

Production Support Engineer Posted on: 11/03/2019

Infinity Consulting Solutions, Inc
  • -
  • -
  • NEW YORK-10014, NY, US

Autosys, Sentinel

  • Job Description

    The ideal candidate will have strong technical and business knowledge in OMS/EMS, having trading floor or front office support experience, FIX protocol and client onboarding experience with strong communication skills. Knowledge of equity derivatives is a plus.

    This is a hands-on support role on the equity trading floor.

    The main responsiblities are to maintain and support OMS/EMS applications, trade order flows and various regulatory reports such as ACTS/OATS.

    The role requires constant interaction with sales and trading, middle office and operations teams.

    Work will be varied in nature and incorporate both hands-on support, incident and problem management.

    A successful candidate can expect to be involved in array of short and longer term projects.

    The role presents an excellent opportunity for the successful candidate to develop a broad range of technical and soft skills, as well as the ability to develop a thorough understanding of Equity Execution, Convertible and Equity Derivatives businesses and their associated work and system flows.

    Some of Responsibilites:

    Problem analysis and resolution

    Issue tracking and prioritisation

    Release, incident and DR/BCP management

    Application and system troubleshooting

    Batch and system management

    MIS and ad-hoc reporting

    Interfacing with development teams

    Manage user queries and service requests (often requiring in depth analysis of the
    technical and/or business logic of our systems)

    Required Qualifications:

    Strong experience in trade floor or related support experience

    Good product knowledge in financial instruments (equities preferred)

    Experience with electronic trading platforms and OMS/EMS systems

    Able to navigate in UNIX and Windows proficently

    Able to troubleshoot problems in multiple environments

    Strong technical and analytical skills (SQL knowledge and some scripting experiences)

    Excellent communication skills, ability to multi-task, and work towards tight deadlines.

    Able to handle a fast paced trading environment.

    Sense of urgency when handling production issues impacting the desk/firm's ability to do

    FIX Protocol

    Experience with system monitoring platforms

    Ability to analyze complex scenarios from both technical and business perspective and deliver solutions

    Ability to meet deadlines in an environment where multiple competing priorities are a part of the job

    A good understanding of ITIL practices

    Desired Qualifications:

    Degree in Computer Science, Information Systems or Engineering

    Good knowledge of risk management and P&L

    Hands-on experience in Autosys and Sentinel

    Knowledge of Incident, Problem and Change management process

    Familiarity with middleware, such as TIBCO or Solace, is a plus

  • Production Support Specialist
    Information Technology
  • No Preference
    FullTime Job
  • Candidate Requirements
  • Walkin Information
Recruiter Details
Doug Klares
1350 Broadway, Suite 2205, NEW YORK-10018, NY, US
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