Job Details

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Systems Manager

DEERFIELD-60015, IL, US
06/01/2019

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Required Skills

Microsoft Office 365, Active Directory

Company

Infinity Consulting Solutions, Inc

Experience

2 to 8 Year(s)

Job Description

SYSTEMS MANAGER

An established and growing national insurance firm is actively seeking an experienced Systems Manager to manage and lead the help desk and network administration team. The Systems Manager will be responsible for the day-to-day team management, project planning, processes/procedures, implementations and maintenance of the infrastructure. You will compliment the VP of IT and will focus on managing the 10-person team and getting things done. The ideal candidate will be a strong Manager who is passionate about technology and a strong communicator.

Responsibilities:

Overseeing the support of the help desk and the overall infrastructure

Managing staff performance and activities within the System Administration team

Identifying and driving system and process improvement initiatives

Acting as a technical escalation point for troubleshooting complex issues

Ensuring operational activities (backup, patching, etc.) are occurring at regular intervals

Manage projects from start to finish – must be good with planning, follow up, team communication.

Should help define and enforce policies and procedures

Defining and measuring team goals and objectives to ensure alignment with strategic direction

Working with other IT teams to enhance technology, processes and documentation as necessary

Conducting employee performance evaluations

Promoting technical and career growth of team members

Performing new hire training, skill development and ongoing coaching for each team member

Required Skills and Abilities:

3+ years of experience managing a team in a technical setting required

Bachelor's Degree or equivalent combination of education and experience required

8+ overall years of related technical experience required

Solid understanding of Active Directory and DNS

2+ years of experience working with Microsoft Office 365

Strong knowledge of network communications

Ability to initiate, manage and complete projects with minimal direction and guidance

Ability to build relationships and partner with the business

Ability to manage multiple high priority issues and initiatives in a fast paced technical environment

Good analytical and problem solving skills

Excellent organizational and prioritization abilities

Commitment to process improvement and professional growth

Strong communication skills