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Service Now Developer

NEW YORK-10008, NY, US
07/08/2019

-

Required Skills

HTML

Company

Infinity Consulting Solutions, Inc

Experience

Job Description

Our client is a mid-sized international Financial services institution that is seeking a service now developer to join their team based out of midtown on a full-time basis.

The ServiceNow Developer/Admin will be responsible for day-to-day administration of ServiceNow environment.

Responsibilities include but are not limited to:

Administer the ServiceNow platform and interfacing applications including maintenance and technical support.

Work closely with Service Now functional team to build requested items and tasks using workflows to manage processes from the customer to the fulfillment teams.

Work closely with Service Now functional team to configure and improve the core system.

Monitor health, usage and overall compliance of ServiceNow.

Develop systems integrations and process automation.

Create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs.

Create and configure Notifications, UI pages, UI Macros, Script Includes, Formatters,
etc. in ServiceNow.

Configure Service Mapping, Discovery and Orchestration.

Coordinate application and platform upgrades.

Required Skills:

Must have Core ITSM modules Service Catalog, Asset Management, Change, Incident, Problem
Management, CMDB, Release Management, Knowledge.

Strong understanding of a Configuration Management Database (CMDB) and its relationship to asset management and IT service management processes.

ServiceNow development with JavaScript, JavaScript API, Angular JS , HTML, CSS, HTTP, Performance Analytics.

Ability to Perform core configuration tasks.

Ability to work with User Interface (UI) policies, data policies, UI actions, business rules, client scripts and ACL's.

Manage data with tables, the configuration management database (CMDB), import sets and update sets.

Create workflow activities and approvals.

Configure alerts and notifications.

Run reports, configure service level agreements (SLAs) and perform instance branding and customization.

Excellent analytical, problem solving and troubleshooting skills.

Ability to work independently with minimal direction as well as in a team setting.

Ability to handle multiple priorities simultaneously.

Strong communication skills both written and verbal.