Job Details

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Systems Operations Engineer
Infinity Consulting Solutions, Inc
  Description:   This position will be responsible for providing Level 2 operational support for a broad range of information technology areas including Active Directory, Exchange, Citrix and Windows Servers.

List of Essential Duties

Provide 2nd level support for Active Directory, Exchange, Citrix and Enterprise Microsoft Operating System-based servers

Monitor, evaluate and troubleshoot existing Active Directory 2003/2008, Exchange and
Citrix implementation(s).

Develop and implement solutions for evolution, enhancement, issue resolution and tuning.

Test patches and updates for Microsoft Windows servers on an on-going basis

Adhere to strict Change management policy to ensure timely notification, testing and
approval for all system and application related changes.

Adhere to problem management practices that focus on root cause analysis and prevention of future problems

Work with the Service Desk to resolve user issues that have been escalated in a timely manner

Pro-actively research and suggest ways to improve the efficiency of the Operating Systems

Support on-call schedule and response to priority incidents as needed


3+ years of experience administering Microsoft Active Directory 2003/2008 domains for global organizations

Working knowledge of Exchange 2003, 2007 and 2010 environments

Excellent working knowledge of all aspects of Microsoft Operating systems and related products

Experience in building servers based on Microsoft operating systems

Experience with virtualization (VM Ware) and Citrix suite of products (Xen App & Xen Desktop)

Thorough knowledge of Active Directory, DNS, WINS, DHCP, Server 2003/2008, troubleshooting tools such as performance monitor

Strong Process improvement focus

The individual should be a self-starter, who can focus on the work to be performed and be able to work independently with little management supervision

The individual must have strong communication skills, good interpersonal skills, ability to work within a large organization and possess excellent time management skills

Focus on Customers Understands how specific actions link to customer impact; ensures the customers needs and impact on the business are at the forefront of all decisions and actions; maximizes customer satisfaction

Minimum 2 years experience in a technical role managing Active Directory and Exchange services for a global organization


Bachelors degree in Computer Science, Computer Information Systems or related field or equivalent experience.

Proficiency with Visio and Microsoft Excel.

Experience managing Microsoft SQL Server 2003 and 2005, and IIS

Experience in architecture and design of Active Directory

  Key Skills:   Microsoft Excel  
  Year of Experience:   -  
  Current Industry:   Information Technology  
  Functional Area:   System Engineer
  Job Location:   ROLLING MDWS-60008, IL, US
  (It may be near by location.)
  Company:   Infinity Consulting Solutions, Inc  
  Job Hours:   No Preference  
  Employment Type:   FullTime Job
  No. of Job Openings:   1  
  fulltimejobs ID:   28371  
  Position ID:   18-00219  
  Salary Range:   -  
  Date Posted:   01/11/2018  
  Start Date:   01/09/2018  
  Candidate Requirements  
  Career Level:   -  
  Residence status:   -  
  Education:   Bachelors  
  Contact Information  
  Name:   Doug Klares  
  E-mail Address:  
  Address:   1350 Broadway, Suite 2205, NEW YORK-10018, NY, US  
  Phone Number:   -   
  Cell Number:    
  Fax Number:   -  
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