Infinity Consulting Solutions, Inc
3 to 5 Year(s)
Client Service Associates are engaged in a 12-month training program designed to prepare them for a Client Service Manager I (CSM I) role. Client Service Associates will build their knowledge, skills and experience through a combination of self-study, eLearning training and on-the-job application as they work in one of our Branches performing Client Service Associate-level work. Client Service Associates have an opportunity to be promoted into a Client Service Manager role after they successfully complete all of the program requirements, which includes effectively managing all accounts assigned to them during the course of the program and applying what they learned to their role in the Branch. Required: Bachelor’s degree OR High School degree/GED with 3+ years client service and/or claims management experience. Proficient in Microsoft Office applications. Strong written and verbal communication skills. Proficient in using technology as a tool to maximize productivity and create high-quality documents. Previous experience managing client relationships. Previous insurance knowledge and experience managing client relationships.