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IT Sales Force Business Systems Analyst
Infinity Consulting Solutions, Inc
  Description:   Job Description - IT Sales Force Business Systems Analyst

IT Salesforce Business Systems Analyst

Denver, CO

Fulltime Direct Hire

$110K - $135K

Job Duties

Managing, Configuring, and supporting Salesforce Applications.
performing Salesforce application configuration, including simple to complex workflows, roles and permissions, and defining and configuring applications to support data models and structures.

Partner with stakeholders to identify opportunities and needs for improvements and continuous streamline business processes.
work directly with all interested parties to document functional and technical requirements that meet business needs, provide creative solutions, as well as conduct analysis and define business cases related to the implementation of new solutions.

evaluate and conduct detailed analysis of comparable solutions as well as provide tier II support for various business teams.


8+ years in business analysis, data analysis, IT solutions development, and business process analysis working cross functionally.

Must have strong experience with Service Cloud including Case Management,
Console, Self Service Portals, Entitlements, Service Level Agreements, Escalations, Field
Service, Knowledge, Communities, Portals, Content, Reports, Dashboards, Omni Channel/Live
Agent Chat, Chatter, Custom Objects, Workflows, Process Builder, Customer Telephony Integration (CTI), etc.

Salesforce administration, configuration and implementation experience is a must.

Working knowledge of IT software and application development methodologies

Serve as liaison to our Architecture, Development and Quality Assurance teams

Proven ability to perform large scale Business Systems Analysis, including business requirements mapping and requirements translation into functional solutions.

Preferences Certified Administrator or Certified Advance Administration Certified Service Consultant

Experience analyzing and making recommendations based on previous experience, research and best practices.

  Key Skills:   application development methodologies  
  Year of Experience:   8 to 10 Year(s)  
  Current Industry:   Business Services  
  Functional Area:   Business Systems Analyst CRM
  Job Location:   DENVER-80002, CO, US
  (It may be near by location.)
  Company:   Infinity Consulting Solutions, Inc  
  Job Hours:   No Preference  
  Employment Type:   FullTime Job
  No. of Job Openings:   1  
  fulltimejobs ID:   28403  
  Position ID:   18-00273  
  Salary Range:   -  
  Date Posted:   01/12/2018  
  Start Date:   01/10/2018  
  Candidate Requirements  
  Career Level:   -  
  Residence status:   -  
  Education:   -  
  Contact Information  
  Name:   Doug Klares  
  E-mail Address:  
  Address:   1350 Broadway, Suite 2205, NEW YORK-10018, NY, US  
  Phone Number:   -   
  Cell Number:    
  Fax Number:   -  
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