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IT Help Desk Consultant
Infinity Consulting Solutions, Inc
  Description:   Job Description - IT Help Desk Consultant
I
T HELPDESK SUPPORT CONSULTANT

Downtown Dallas, TX

Our national real estate client is in need of a Level 2/3 Desktop/Helpdesk Support Technician for an open-ended contract.

This position will be 90% remote phone support and 10% hardware and desk side support.
The ideal candidate will truly believe in customer service and require very little ramp up time.

We are looking for a true support consultant that can help the Help Desk catch back up on tickets.

RESPONSIBILITIES:

- Resolving tickets in a timely manner

- Adding printers

- Successfully running and troubleshooting virus scans

- Basic end user connectivty and software support

- Limited hardware support

- PC builds

- Mobile phone configuration and support

- Password resets

- Excellent customer service skills

- Additional software, hardware and infrastructure support as needed



TECHNICAL ENVIRONMENT:

- Microsoft Office 2007/2010/2013

- Microsoft Windows XP/7/10

- Active Directory/Exchange

- Real Estate systems (i.e. Yardi, Real Page, etc)

 
  Key Skills:   Active Directory  
  Year of Experience:   -  
  Current Industry:   Information Technology  
  Functional Area:   Desktop Specialist
 
  Job Location:   DALLAS-75208, TX, US
  (It may be near by location.)
 
  Company:   Infinity Consulting Solutions, Inc  
  Job Hours:   No Preference  
  Employment Type:   Contract Only
Other
 
  No. of Job Openings:   1  
  fulltimejobs ID:   28411  
  Position ID:   18-00298  
  Salary Range:   -  
  Date Posted:   01/13/2018  
  Start Date:   01/10/2018  
         
 
  Candidate Requirements  
  Career Level:   -  
  Residence status:   -  
  Education:   -  
 
  Contact Information  
  Name:   Doug Klares  
  E-mail Address:  
Image  
 
  Address:   1350 Broadway, Suite 2205, NEW YORK-10018, NY, US  
  Phone Number:   -   
  Cell Number:    
  Fax Number:   -  
 
 
     
 
 
        
 
     
 
 
 
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