Job Details

Business Analyst/QA II

MINNETONKA-55345, MN, US
08/07/2019

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Required Skills

    MS Office applications
Company

Infinity Consulting Solutions, Inc

Experience

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Job Description

Business Analyst/ QA Hybrid

6 Month Contract to Hire

Minnetonka, MN



Our client in Minnetonka is looking to add a hybrid BA/QA to their team. This resource will have a lot of responsibility within the contact center. The job duties are currently being done by the engineers on the team and has caused them to be overworked. This is a great opportunity to move into a Hybrid role within a growing team.



Requirements:

• Bachelor's degree or equivalent experience in related field, plus 7 years of work experience beyond degree

• Advanced working knowledge and skill of professional field with ability to function as a subject matter expert for other staff.

• QA for a Contact Center is REQUIRED

• Avaya experience is preferred, however other technology experience such as Cisco, Genesys, etc. would be considered

• Experience with automated testing tools for Contact Centers is also preferred (Hammer, Cyara, etc.)

• Proficient in Visio and other MS Office applications

• Knowledge of testing methods, writing test scripts, test cases, automated test scripts


Business Analyst
Business Services

No Preference
Contract To Hire
Other
1

Candidate Requirements
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Bachelors

Walkin Information
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7/23/2019
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Recruiter Details
Doug Klares
1350 Broadway, Suite 2205, NEW YORK-10018, NY
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