Job Details

Systems Engineering Manager

CHICAGO-60624, IL, US
08/09/2019

-


Required Skills

    Microsoft Azure
Company

Infinity Consulting Solutions, Inc

Experience

5 to 10 Year(s)

Job Description

Systems Engineering Manager

Summary:

The Systems Engineering Manager reports to the Director of Infrastructure Services and has overall responsibility for application hosting, file sharing, backup and server OS patching functions.

The service areas are comprised of server, storage, virtualization, segmentation, backup and disaster recovery technologies, in a hybrid-operating model across regional firm datacenters as well as in Cloud IaaS / PaaS / SaaS, with an emphasis on Cloud based solutions moving forward.

This key role is responsible for engaging stakeholders across functions to establish requirements, architect solutions to match needs, build, deploy and maintain solutions in production operations across their lifecycle.

The Systems Engineering Manager will also directly lead a team comprised of solution architects and engineers.

S/he will also manage relevant budgets and interface with operations monitoring, NOC, ITSM tools and process teams and applications owners.

S/he must understand solutions, operations and service management, delivery and project management and have the experience to engage stakeholders and colleagues to achieve desired outcomes.

Duties and Responsibilities:

Establish strategic vision for functional service areas to meet Firm business needs and use cases

Engineer and maintain Converged Infrastructure solutions for primary Firm datacenters across three global regions

Own functional service deliveries by establishing goals, timelines and projects and programs. Use PPM tools to report progress

Maintain production operations in accordance with business expectations with an emphasis on security and availability and scalability, across both on-premises and Cloud

Assess and migrate qualified applications to Cloud IaaS / PaaS / SaaS

Leverage the Firm's ITSM tool ServiceNow and supporting processes including Change, Incident and
Problem and Vulnerability Management to maintain operational excellence

Collaborate with the Firm's NOC to ensure critical solution level monitoring exists across components.
Ensure staff are trained and knowledgeable with access to triage Incidents

Collaborate with the Firm's Disaster Recovery and Business Continuity teams to understand business requirements and architect solutions to match

Establish and maintain KPI metrics across operations, delivery and support

Establish and maintain functional budget and deliver solutions that maintain appropriate price/performance balance

Determine annual team and staff goals and measure progress quarterly

Deliver staff performance reviews at department and Firm cycles

Hire, develop, train and manage employees

Automate repeatable tasks wherever possible to reduce delivery times and drive consistency

Communicate effectively and appropriately with both technical and non-technical audiences including leadership

Other duties as assigned

Education and/or Experience:

Required:

Minimum of 10 years of relevant work experience

Minimum of 5 years of management experience within an IT Infrastructure operations or solution
architecture role

Operational experience supporting business needs on a 24x7 basis

Demonstrated experience with Converged Infrastructure solutions (e.g. Cisco, EMC, VMware) and Cloud
IaaS / PaaS / SaaS solutions (e.g. Microsoft Azure, AWS or GCP)

Demonstrated ability to communicate technological information to business leaders

Experience with Microsoft Azure, including buildouts, migrations and operations

Experience with vendor management and negotiation

Familiarity with commonly used software licensing methods and license accounting practices


Preferred:

Bachelor's degree in Computer Science, Information Systems or a related field

Experience at a professional services firm


System Engineer
Information Technology

No Preference
FullTime Job
Other
1

Candidate Requirements
-
Bachelors

Walkin Information
-
7/31/2019
-

Recruiter Details
Doug Klares
1350 Broadway, Suite 2205, NEW YORK-10018, NY
-