Job Details

Desktop Support Engineer

IRVING-75039, TX, US
08/20/2019

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Required Skills

    A+
Company

Infinity Consulting Solutions, Inc

Experience

5 to 7 Year(s)

Job Description

DESKTOP SUPPORT ENGINEER

Irving, TX

6+ month contract to hire

Our Irving based client is hiring a Desktop Support Engineer for a contract to hire position.

The ideal candidate will have a strong focus around customer service, excel in supporting both hardware and applications and be able to do light travel annually (less than 25% after conversion to a permanent employee).

What You'll Do:

Provide support to 2,500+ employees, both over the phone and deskside

Complete project work (managing new and existing hardware shipments, hardware deployments, imaging,
etc)

Resolve tickets in a timely manner

Provide an excellent customer experience to all end users

Skills/Experience You'll Need:

5+ years of enterprise IT Desktop Support experience

A+, Network+ and/or HDI certifications

Experience supporting the following:

Windows (XP/7/10) imaging and support

Internet connectivity issues

Password Resets

Desktop deployments/refreshes

Exchange (configuring accounts and migrating profile data)

Printers (add and configure)

PC/Laptop staging and imaging

ServiceDesk Plus or a related ticketing system

Excellent communication skills and a true passion for learning and growing technically


Desktop Support
Information Technology

No Preference
Contract To Hire
Other
1

Candidate Requirements
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Bachelors

Walkin Information
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8/15/2019
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Recruiter Details
Doug Klares
1350 Broadway, Suite 2205, NEW YORK-10018, NY
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