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Quality Assurance Manager

ITASCA-60143, IL, US
08/24/2019

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Required Skills

PowerPoint , Microsoft Excel

Company

Infinity Consulting Solutions, Inc

Experience

3 to 5 Year(s)

Job Description

We are looking for a Quality Manager for a global logistics firm with their headquarters in the northern burbs of Chicago.

This is a great opportunity to come make an immediate impact to the quality management and ISO certification.

Responsibilities

Improve Quality fundamentals and strengthen organizational capabilities with enough standardization to produce consistent results and enough flexibility for continuous improvement, always advancing a quality-driven culture.

Improve formalized quality management systems and further opportunities for continuous improvement in a chemical process production environment across all company functions

Lead Quality Management Reviews and Internal Audits, deploy quality improvement strategies and initiatives, identify and share best practices and lead cross-functional focused improvement teams across the plant.

Serve as a key member of the company's leadership team.

Collaborate with Operations, Sales, Marketing and Management to ensure quality standards are integrated into new products so service performance and output meet required standards.

Lead teams to identify root causes and create corrective actions resulting from quality deficiencies

Ensures accountability for delivery of functional objectives by providing leadership and direction to team members and managing to results.

Implements principles of performance evaluation and prediction methods to improve safety systems and product quality, consistency, and reliability.

Provide specialized technical expertise in support of the Quality program, including specialized inspection and testing techniques, quality training, statistical methods, audits, and quality tools for problem solving and assessment.

Engages and Interacts with company teams (Quality Control, Sales, Product Management and Customer Service, and Logistics) as well as Customers and Suppliers.

Serve as a key company representative with certifying, auditing, and regulatory entities.

Lead and manage the QA team; train, coach, and develop a collaborative approach in their dealings with each other and with peers, colleagues, customers and suppliers. Facilitates the development of long range goals and objectives for quality team direct reports, and delivers meaningful individual performance evaluations.

Assesses productivity and cost effectiveness of the QA department; develops projects to improve efficiency, streamline processes, and reduce costs.

Assesses and helps ensure process changes and specifications meet customer product quality needs and regulatory safety requirements.

Analyzes and interprets quality data, conducts research on product defects and recommends modifications in processes, products or quality standards where such appear to be warranted.

Leads root cause analysis of high cost and high frequency non-conformances, initiates corrective actions, follows-up, and resolves; includes quality process improvements.

Oversee implementation of measurement tools that enable effective evaluation. Track, and report on all quality measurement systems and Key Performance Indicators.

Conduct, score and publish formal quality audits of service departments and 3rd party suppliers.

Monitors Change Management and assures compliance to internal and external requirements.

Oversees document management system, company quality control guidelines and procedures, other controlled policies and procedures, instructions, forms, and records. Assures the system's organizational fluency and accessibility for all company users.

PROFESSIONAL EXPERIENCE/QUALIFICATIONS

Bachelor of Science/Arts, plus 3-5 years in a leadership role in Quality systems and Quality management required, or a minimum of five (5) years of experience working under a formal quality program, preferably in the semi-conductor industry.

You're a natural leader that people want to follow: Leading through influence is a critical skill for this role.
The incumbent will have responsibility to lead the quality program.

You connect the dots: A key factor for success is the ability to understand the company's Quality Program and to activate delivery of Quality as outlined in our Operating Priorities and Value Proposition.

You're a talented teacher: Teaching is a key skill in this role, both overt and subtle teaching skills with mature emotional intelligence are essential to help us drive the changes required for success.

You're a culture & change champion: This is extremely crucial to the Quality Manager role as the incumbent will drive a quality culture and be a change agent working closely with and across company functions.

Experience with and advanced knowledge of QA requirements under ISO 9001:2015.

Lean Six Sigma, CAPA, 5 Why problem-solving training, and/or experience with similar a plus.

High proficiency in Microsoft Excel and PowerPoint is essential.