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IT Helpdesk Engineer Posted on: 14/09/2019

Infinity Consulting Solutions, Inc
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  • DALLAS-75202, TX, US

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  • Job Description


    Downtown Dallas, TX

    Short-Term Contract

    Our national real estate client is in need of a Level 3 Helpdesk/Level 1 Desktop Support Engineer for an open-ended contract.

    The ideal candidate will truly believe in customer service and require very little ramp up time.

    We are looking for a true support consultant who can hit the ground running from Day 1!

    What You'll Do/Experience You'll Need:

    Ability to work in a fast-paced, helpdesk environemt

    Resolving tickets in a timely manner

    Supporting and troubleshooting hardware

    Successfully running and troubleshooting virus scans

    Basic end user connectivity and software support

    Installing and troubleshooting software

    Installing and troubleshooting network printers

    Mobile phone configuration and support

    Create scan folders for network printers

    Excellent customer service skills

    Additional software, hardware and infrastructure support as needed

    Technical Environment:

    Microsoft Office 2010/2013/2016

    Microsoft Windows XP/7/10

    Active Directory/Exchange

    Real Estate systems (i.e. Yardi, Real Page, etc)

    Google for Business

  • Help Desk Support
    Business Services
  • No Preference
    Contract Only
  • Candidate Requirements
  • Walkin Information
Recruiter Details
Doug Klares
1350 Broadway, Suite 2205, NEW YORK-10018, NY
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