Job Details

Director of Applications

CHICAGO-60622, IL, US
11/09/2019

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Required Skills

    SQL
Company

Infinity Consulting Solutions, Inc

Experience

8 to 10 Year(s)

Job Description

Duties and Responsibilities:

Direct the foundational technology portfolio for the Firm, consisting of:

Messaging and User Lifecycle Management (Exchange/Outlook, Enterprise Vault, Active Directory, & User Provisioning)

Remote Access (Citrix and VPN)

Desktop Implementations (Desktop Image & Desktop Applications)

Document Management System

A variety of 20+ other enterprise applications

Manage all administration, maintenance, upgrade, and support activities for applications in area of responsibility.

Be a transformational leader who can set the direction and lead us to the next levels of excellence, technological innovation, process, and professional and technical skill growth for our people

Mentor, develop, and recruit department staff, to deliver service excellence at all levels

Define and promote processes and procedures to improve the quality and stability of supported applications and user support.

Direct preparation of functional specifications, design documents, product evaluation and selection, and deployment plans collaboratively

Oversee projects and/or requests led by team members. Manage resources appropriately to ensure high quality and timely deliverables.

Ensure that the Service Desk has all appropriate information and documentation, as well as appropriate
escalation paths.

Guide team members on resolution of problems and / or issues pertaining to applications under area of responsibility, including off-hours support.

Develop and maintain relationships with key administrative leaders to confirm that the Operations &
Support team is fulfilling their needs.

Establish and maintain business relationships with vendors of hardware, software, and related services critical to the efficient operation of the department.

Maintain functional and technical proficiency in industry and firm-standard software, hardware and related technologies necessary to provide technology innovation as well as consistently evolving, superior levels of professional support.

Off-hours availability to direct and manage through critical application issues or other time sensitive needs.

Qualifications:

Required:

Bachelor's degree in area of relevant specialty and/or equivalent combination of education, training, and experience.

A minimum of 8 years of experience in the field or a related area

Strong knowledge of SQL, remote access, application security, AD, Messaging, User Provisioning, and cloud applications

Demonstrated experience in working with end users and providing excellence in customer service

Demonstrated success building high quality diverse teams that support a culture of diversity and inclusion.

Preferred:

Application Performance Management (Riverbed, Opnet, & F5 Load Balancers) experience

Database administration and optimization experience or related supervisory experience

Prior experience at a law firm


Application Developer
Information Technology

No Preference
FullTime Job
Other
1

Candidate Requirements
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Bachelors

Walkin Information
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10/16/2019
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Recruiter Details
Doug Klares
1350 Broadway, Suite 2205, NEW YORK-10018, NY
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