Software Support Analyst
CHICAGO-60607, IL, US
11/11/2019
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Required Skills
Company
Infinity Consulting Solutions, Inc
Experience
3 to 5 Year(s)
Job Description
Objective:
The IT team provides support for all solutions that are utilized at the client across the United States and Canada, 9 offices total.
This stimulating environment requires a great multi-tasker and communicator who will provide system and user level support of our Event Management & Association Management System (Ungerboeck).
Additional duties will include the documentation of existing and new systems and business processes as well as to provide support of Web applications.
Some occasional travel to support our regional offices with technology issues and/or upgrades and to assist with on-site show setup will also be required.
Major Duties and Responsibilities:
Support, run and improve operational processes within association/event management software (Ungerboeck.)
Administration task and issues resolution related to the association/event management software (Ungerboeck.)
S/he will support and administer 3rd party solutions as well as websites that complement the
Association/event Management System (Ungerboeck).
Writing complex SQL queries and stored procedures for issues resolutions and reports creation purposes
Modify existing Crystal reports and to develop new reports by analyzing databases, data sources and structures.
Responsible for report development, report testing and report implementation
Liaise with managed services and vendors to ensure project execution and smooth operations
Support accounting systems and payment processing interactions
Support, maintain and modify internally developed applications and API’s
Gather stakeholder requirements and come up with best solution that satisfy gathered requirement
utilizing existing and new 3rd party softwares/packages and internal development
Create software applications in .Net and Java to bridge gaps between 3rd party applications and internally developed applications.
Requirements etc.
Position Requirements/Credentials:
Minimum of 3 years general IT related experience
SQL Server 2008, 2012 and 2016
PostgreSql 10 or above
AWS Amazon web services (intermediate level OK)
IntelliJ knowledge and experience
Java Development experience
Spring boot frame work knowledge and experience
React Java Scripting
Full Stack development knowledge and experience is a plus
Working knowledge of both Windows and Linux commands and scripts
Git Hub management experience is a plus
Jenkins knowledge and experience or any other continuous deployment tools
Proficient in SQL complex SQL queries/stored procedures
Crystal Reports maintenance and creation experience
.Net web application troubleshooting
Highly capable of analysis and problem solving
Proven Excellent written and verbal communication skills
Collaborative attitude with exceptional customer service skills/aptitude
Working Conditions:
Office environment
5 % of Travel
Software Engineers, Applications
Information Technology
No Preference
Contract To Hire
Other
1
Candidate Requirements
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Bachelors
Walkin Information
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10/23/2019
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Recruiter Details
Doug Klares
1350 Broadway, Suite 2205,
NEW YORK-10018, NY
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