Job Details

Support Engineer

IRVINE-92616, CA, US
11/19/2019

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Required Skills

    MCSE NT 4.0
Company

Infinity Consulting Solutions, Inc

Experience

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Job Description

Job Duties:

Work closely with IT managers/supervisors to develop strategy and architecture that will benefit the organization as a whole. May maintain contract compliance for voice and data vendors.

Assess new technologies and apprise management of changes that may be appropriate to the mission of the company.

Work with field personnel to assess, troubleshoot and resolve problems pertaining to voice and data communication systems or service. May contact vendors or other personnel as needed.

Monitors overall performance to proactively identify potential issues and tune appropriately.

Performs root cause analysis on failed components and implements corrective measures. Works with others to establish and improve processes and procedures.

Monitors overall performance to proactively identify potential issues and tune appropriately.

Provides third level support to the field offices and affiliate office personnel on problems and issues related to hardware, software, voice applications, networks and business applications.

Responsible for configuring, documenting, implementing and troubleshooting the following software products; Microsoft Server Operating Systems and Email Systems, Backup products, Anti-Virus products,
Anti-SPAM products, and Remote Access methods.

Trouble-shoot server hardware and operating systems.

Administration of the server operating and email systems.

Oversees daily backup of server data files, media, and off-site storage administration.

Requirements:

Bachelor’s Degree - computer related field preferred but not required. (Equivalent experience will suffice)

Microsoft Certification preferred but not required MCSE NT 4.0, 2000 or 2003

Experience with Ethernet network environment and peripherals.

Experience with Client/Compaq servers SmartStart and Insight Manager.

Strong technical background on IBM PC/AT compatible type of hardware and peripherals.

Strong knowledge of DHCP, TCP/IP, WINS, DNS, LMHost, and Host files.

Project management skills

Experience with disaster recovery and planning concepts.

Excellent verbal and writing skills

Strong analytical skills

Work as a team member



Support Analyst
Information Technology

No Preference
Contract To Hire
Other
1

Candidate Requirements
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Bachelors

Walkin Information
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11/7/2019
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Recruiter Details
Doug Klares
1350 Broadway, Suite 2205, NEW YORK-10018, NY
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