Jobe Details

Data Center Technician - 3rd Shift Posted on: 22/11/2019

Infinity Consulting Solutions, Inc
  • 3 to 5 Year(s)
  • -
  • CHICAGO-60608, IL, US

Microsoft Office

  • Job Description


    Seeking an experienced Data Center Technician to join an established and growing global financial institution. The Data Center Technician is responsible for ensuring all activities carried out in the Data Center & Access Centers conform to procedures and industry best practices. The work will be a mix of maintenance, support as well as project-based or tasks received via Service Now. In all cases the Technician will ensure that appropriate task follow the Change Control rules and support the task as documented by the requester.

    This role includes carrying out daily checks, including ensuring security is maintained within the DC Halls, managing visiting customers and third-party vendors, ensuring all work activity is captured and updates entered into Service Now and inventorying consumables required for daily tasks. In addition, the Technician will provide work procedures as requested by the Data Center Manager and assist Data Center Engineers with gathering information for work orders.


    First line escalation point for serious incidents or technical issues

    Execution of MACs in the Data Center, MPOEs, MMRs and access centers for internal and external customers

    Manage asset record updates, tracking and placing assets as to their location and status (deployed, ceased etc.)

    Carry out daily checks to ensure security and access policies are being adhered to and Data Center cleanliness is maintained

    Carry out QA in Data Center Halls and access centers

    Record details of all hardware deliveries received from S&R

    Control Data Center stocks (copper/fibers patch cables, fiber cleaning accessories, cables labels, etc.) and report appropriately


    2+ years experience working in a Data Center as a technician

    Experience with hardware manufacturer installation standards and knowledge of copper and fibers cabling installations and standards, with preference given to the following qualifications:

    Certified Data Center Technician CDCT

    Client Accredited Platform Specialist

    Systimax Copper Installation ND5541

    Systimax Installation & Maintenance ND3341

    Corning NPI Membership

    ITIL V3 Foundation Certificate

    BICSI Practices and Procedures

    Basic network knowledge and experience of Ciena, Juniper and Force 10 hardware

    Understanding of IP networks

    Experience of working in an ITIL controlled environment with knowledge of Change Control & Incident Management processes

    3+ years' experience using Microsoft Office and CRM databases

    Ability to prioritize effectively

    Demonstrated ability to perform at an advanced level, troubleshooting techniques, communicate issues and results to co-workers and escalate to immediate management

    Ability to manage 3rd party contract staff/companies working within the DC

    Ability to work well with others in a team environment as a member of a self-managed work team, in rotational assignments, or as a member of a project team

    Effective written and verbal communication at all levels

    Proven ability to work independently with minimal supervision

  • Data Center Opperations, IT Operations Support
    Information Technology
  • No Preference
    FullTime Job
  • Candidate Requirements
  • Walkin Information
Recruiter Details
Doug Klares
1350 Broadway, Suite 2205, NEW YORK-10018, NY
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