Job Details

Systems Engineering Manager - Product Ops

MINNEAPOLIS-55427, MN, US
02/24/2020

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Required Skills

    Project Planning
Company

Infinity Consulting Solutions, Inc

Experience

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Job Description

Systems Engineering Manager – Product Ops

Minneapolis, MN

$100,000 - $110,000 DOQ

Our mid-sized tech client is looking to add an IT Systems Engineering Manager within a Product Operations department.

This IT Manager will oversee 4-5 Systems Engineers.

Will be responsible for directing daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines

Resource Management experience specifically with IT Infrastructure resources

Project Planning ( Project Manager skills, experience )

Technically savvy – does NOT need to "roll up sleeve”, but needs to be able to provide technical direction and advice to team members

Familiarity with hosted products including DNS, Web Hosting, Email Services, Monitoring Services, Server
Patching, AV products and private cloud hosting.

Thorough knowledge of operations to include IT best practices (ITIL methodologies), industry trends and customer service; experience implementing methodologies to improve first call resolution, manage
customer perceptions, and build strong internal relationships

Extensive experience supporting datacenters, networks, servers, workstations, and applications

Excellent leadership skills and experience managing multidisciplinary, high-performance teams, developing and implementing new technology and processes; experience with meeting Service Level
Agreements

Superb communication and interpersonal skills; able to work with customers at all levels and develop
effective solutions to diverse and complex business problems

Provide successful development and implementation of new technology and processes


#indeedics1


System Engineer
Information Technology

No Preference
FullTime Job
Other
1

Candidate Requirements
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Bachelors

Walkin Information
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2/14/2020
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Recruiter Details
Doug Klares
1350 Broadway, Suite 2205, NEW YORK-10018, NY
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