Systems Engineering Manager - Product Ops
MINNEAPOLIS-55427, MN, US
02/24/2020
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Required Skills
Company
Infinity Consulting Solutions, Inc
Experience
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Job Description
Systems Engineering Manager – Product Ops
Minneapolis, MN
$100,000 - $110,000 DOQ
Our mid-sized tech client is looking to add an IT Systems Engineering Manager within a Product Operations department.
This IT Manager will oversee 4-5 Systems Engineers.
Will be responsible for directing daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines
Resource Management experience specifically with IT Infrastructure resources
Project Planning ( Project Manager skills, experience )
Technically savvy – does NOT need to "roll up sleeve”, but needs to be able to provide technical direction and advice to team members
Familiarity with hosted products including DNS, Web Hosting, Email Services, Monitoring Services, Server
Patching, AV products and private cloud hosting.
Thorough knowledge of operations to include IT best practices (ITIL methodologies), industry trends and customer service; experience implementing methodologies to improve first call resolution, manage
customer perceptions, and build strong internal relationships
Extensive experience supporting datacenters, networks, servers, workstations, and applications
Excellent leadership skills and experience managing multidisciplinary, high-performance teams, developing and implementing new technology and processes; experience with meeting Service Level
Agreements
Superb communication and interpersonal skills; able to work with customers at all levels and develop
effective solutions to diverse and complex business problems
Provide successful development and implementation of new technology and processes
#indeedics1
System Engineer
Information Technology
No Preference
FullTime Job
Other
1
Candidate Requirements
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Bachelors
Walkin Information
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2/14/2020
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Recruiter Details
Doug Klares
1350 Broadway, Suite 2205,
NEW YORK-10018, NY
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