Job Details

Desktop Support Analyst

COSTA MESA-92627, CA, US
03/13/2020

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Required Skills

    PowerShell scripts
Company

Infinity Consulting Solutions, Inc

Experience

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Job Description

Desktop Support Analyst

Major Responsibilities
:

Onboard new users, which includes creating new Active Directory accounts and Office 365 Mailboxes, setting up new computers and VOIP phones.

Setup new computers using existing computer imaging process.

Assist users with computer issues.

Troubleshoot printer / other peripheral devices.

Troubleshoot networking issues, including network troubleshooting.

Monitor and resolve help desk tickets for local office.

Collaborate with level two engineers for new infrastructure installations as well troubleshooting.

Serve as the local IT point person between the main Headquarters and Local Branch offices

Job Specific Requirements
:

Ability to run PowerShell scripts.

Experience with troubleshooting network issues relating to DHCP, DNS, and switches.

SCCM—deploying OS images, remote control management.

Active Directory—creating, updating, and disabling users.

Office 365—assigning user licenses. Other day to day tasks.

Knowledge/experience with the following is desirable but not required:

VMware vSphere

Cisco UCS

Mimecast

Cisco switching

Windows Server administration



Desktop Support
Information Technology

No Preference
FullTime Job
Other
1

Candidate Requirements
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Bachelors

Walkin Information
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3/9/2020
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Recruiter Details
Doug Klares
1350 Broadway, Suite 2205, NEW YORK-10018, NY
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