Job Details

Email to Friend Save Back

Test Center Room Supervisors/ Proctors

ATLANTA-30306, GA, US
08/28/2020

-

Required Skills

written skills

Company

VDart Inc

Experience

1 to 3 Year(s)

Job Description

Before the exam administration:

Complete interactive webinar training self-guided training modules in TCM (Test Center Manager)

Get familiar with the administration and exam security procedures in the Test Administration Manual

Get familiar with Client's social distancing guidelines and the appropriate CDC/State/City guidelines

Support the Test Center Coordinator with the setup and logistics for students and parents entering the testing facility

Provide a customer centric focus that invites a positive experience for the students taking the test

Verify students' identification and check admissions tickets against the room roster

Follow seating requirements when assigning and directing students to seats in the testing room

Account for used and unused testing materials throughout the administration

Read all instructions to students verbatim from the Testing Manual

Supervise between 1-5 Proctors who in turn monitor between 25-50 students each during the entire testing session, including during breaks

Immediately report any irregularities to the coordinator and document them on the Irregularities Report (IR)

Before dismissing students, carefully check the identifying information provided on each collected answer sheet against the student's admission ticket

Monitor the testing room, hallways, and bathrooms for student misconduct such as copying or sharing information

Serve as liaison between test takers, proctors and the test center coordinator

Staff Reporting Time

All test center staff must be at the test center at least 30 minutes before examinees begin checking in, normally no later than 7:30 a.m.

Allow enough time before examinees are admitted for staff to attend the briefing session and to prepare rooms and materials, check internet connection, and log in to TCM

People Management Responsibilities:

Individual Contributor role

Team Supervisor (monitors team activities; no official people management responsibilities)

Team Leader (leads and coordinates team activities and work assignments of assigned staff)

Minimum Qualifications

Who May Act as Testing Staff

Current or retired faculty members, school administrative or clerical employees, substitute teachers, student teachers, or paraprofessionals

All testing staff are required to administer and supervise the test in a nondiscriminatory manner and in accordance with all applicable laws

Who May Not Act as Testing Staff

High school students, volunteers, and lower-division undergraduates

Anyone who intends to take the same tests within the next 12 months

Anyone involved in test preparation activities for the same tests at any time during the current testing year (September
1 August 31)

Education:

High school diploma or equivalent; some college preferred

Experience:

Minimum of 1-2 years of customer service-related experience required, such as education, retail, or administrative support

Minimum of 1-2 years of classroom management, crowd management or complex logistics management experience for meetings or events

Experience communicating effectively and concisely to a wide variety of audiences, including high school students and parents

Knowledge, Skills and Abilities:

Strong English verbal and written skills and ability to communicate effectively

Ability to meticulously follow oral and written directions

Ability to read and interpret documents such as safety rules and operating instructions

Computer literate comfortable with working on computers

Analytical skills are required to identify, evaluate, and troubleshoot potential problems

Ability to handle confidential personal information with complete discretion

Ability to work and interact with large groups of people at one time

Possess superb attention to detail

Reliable, approachable, and punctual

Working Conditions:

Professional setting (primarily working inside, sedentary work)