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  • *Data Center Analyst Posted on: 11/29/2016

    Infinity Consulting Solutions, Inc
    • TENNESSEE, AR

    Microsoft Office

    Data Center Analyst – The Command Center role is a critical function within Information Technology. The center is staffed 24x7x365. •Monitors all server, network, storage and UPS endpoints on the enterprise network using Microsoft System Center Operations Manager and Solarwinds • Responds to production system and application outages by executing the companies ITIL based Incident Management Process •Creates and tracks trouble tickets using Remedy and ServiceNow •Performs first level server hardware and operating system troubleshooting and gathers debug reports using Client SIM and Microsoft MPS and ADPlus tools •Responds to internal IT customer requests to perform basic system ...