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Applications Training and Support Specialist
The Applications Training and Support Specialist will serve under the direction of the Washington DC IT Support Manager. This role is accountable for developing and delivering technology training across various platforms and applications, the testing and quality assurance of software and applications as well as assisting with technical phone support for the business and end user devices-both hardware/software including PCs, laptops, IP Telephones, and mobile devices. Responsibilities Facilitate high-caliber training in a professional environment through a variety of methods including classroom, online, and virtual. Foster ideas and creative thinking into content that can be imp...
Skills:Microsoft Office 2013
Company:Infinity Consulting Solutions, IncLocation:WASHINGTON, DC
Posted Date:11/10/2017
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Senior Storage Engineer
Senior Storage Engineer Summary: The Senior Storage Engineer configures, maintains and upgrades computer network systems in use at the Firm. They are involved in long range planning of upgrades and deployment of computer systems, this position entails project planning, coordination and execution. Ability to work well under pressure, facilitate solutions and meet deadlines and milestones for projects assigned. Responsibilities Configures, manages and upgrades NetApp and Client SANs, VMware ESXi 5.5 and 6 virtualization environments firm-wide. Production, support, and deployment of new projects for storage and Virtual Environment needs. Collect storage requirements...
Skills:VMware hypervisor version 5.5
Company:Infinity Consulting Solutions, IncLocation:WASHINGTON, DC
Posted Date:09/10/2017
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Network Services Manager
Network Services Manager Objective: The Network Services Manager will lead the technology support teams located in a region in which the firm operates. The Network Services Manager will need to be very much hands on with the firm's user facing and back-end systems, and will need to serve as the primary escalation point for complex information technology issues that arise within the technology infrastructure across the firm offices Responsibilities Supervise the network engineering and administration teams, as well as more junior IT managers in offices around the world. Manage technology infrastructure projects from project planning, mobilization, implementation and operat...
Company:Infinity Consulting Solutions, IncLocation:WASHINGTON, DC
Posted Date:05/10/2017
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Product Owner, Mobile Applications
Position Summary Our client seeks a Product Owner to manage one or more digital products. They will work closely with the Senior Product Staff, UX/Design, Technology, Security, and Content groups. Using Agile methodologies, the product manager will create roadmaps, write user stories, prioritize a backlog, and work with teams through two-week sprint cycles. The Product Owner will be responsible for collaborating and coordinating with many stakeholders and project teams across a variety of disciplines toward successful deployment of instances in each region. The Product Owner should possess excellent communication and organization skills. Essential Functions ...
Skills:written and verbal communication skills
Company:Infinity Consulting Solutions, IncLocation:WASHINGTON, DC
Posted Date:29/09/2017
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Desktop Technician
Our client is looking for an onsite Desktop Technician that will be responsible for handling tickets from a ticket queue in a timely manner and assisting users with various advanced systems issues. The Desktop Technician maintains a proficient knowledge of technical programs and is able to assist users with a variety of problems. The Desktop Technician may be asked to assist in special projects coordinated by the client. Job Description Respond to incidents assigned to the desktop services team at the clients site and resolve customer problems Troubleshoot and research were necessary Level 2 type issues Act as a final point of contact for resolution of issues Document...
Skills:Microsoft Outlook
Company:Infinity Consulting Solutions, IncLocation:WASHINGTON, DC
Posted Date:23/09/2017
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IT Support - Tier 3
Sr. IT Support Specialist – Tier 3 Position Summary: The Sr IT Support Specialist (Tier 3) at is responsible for operating system, application packaging and deployment to end user devices including desktops, laptops, tablets, and mobile devices. The Sr IT Support Specialist is also responsible for providing tier-3 end user support for issues escalated by the IT Support Services team. As a subject matter expert, the Sr IT Support Specialist will assist other IT teams and perform root cause assessment and remediation of desktop issues on a regular basis. Essential Functions: Provide configuration, management, and troubleshooting of all components of the organization's desktop...
Skills:interpersonal skills
Company:Infinity Consulting Solutions, IncLocation:WASHINGTON, DC
Posted Date:12/09/2017
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Desktop Engineer
Desktop Engineer Washington, DC The Desktop Engineer is responsible for all aspects of the user computing environment. As part of the desktop engineering team, this engineer is responsible for building, delivery, and maintenance of stable, high performing, and secure desktop images that provide excellent user experiences. This engineer also is responsible for the support of all Firm's desktop applications, integrations, and the efficient delivery and updates of these applications. This position will report to the Director of Enterprise Applications. Responsibilities include but are not limited to: Continuously improves user desktop experiences through OS and appli...
Company:Infinity Consulting Solutions, IncLocation:WASHINGTON, DC
Posted Date:05/09/2017
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IT Support Specialist
IT Support Specialist Washington, DC The IT Department of a major law firm has an opening for an IT Support Specialist in the Washington, DC office. The IT Support Specialist is responsible for providing exceptional customer service and support to the Firm and clients of the Firm. Responsibilities: Providing end-user support services, troubleshooting assistance, and problem resolution via telephone, remote desktop connection, and/or visits to user locations; exhibiting ownership and timely resolution of all incident tickets and change orders; interacting directly with other IT groups to determine the proper remediation for an issue; setting-up and quality assurance testing ...
Skills:Microsoft Office applications
Company:Infinity Consulting Solutions, IncLocation:WASHINGTON, DC
Posted Date:28/08/2017
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Lead Systems Engineer
Lead Systems Engineer Under the general direction of the Infrastructure Systems Architect or Manager, the incumbent's accountabilities include, but are not limited to the following: Provide seamless end-user experience for Test and Production environments. Supported technologies include: WebSphere MQ, WebSphere, AIX, Z/OS, MVS utilities, CICS, DB2, Korn Shell, Java, J2EE, Data Power, Pega Business Rules Engine, and Web Services Looking for Site Reliability Engineers with System Engineering experience. Hands on experience with Infrastructure Automation and Python Scripting. Strong expertise and knowledge of an Information Technology environment. Hands on experience with the...
Skills:Python Scripting
Company:Infinity Consulting Solutions, IncLocation:WASHINGTON, DC
Posted Date:11/08/2017
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Sr Project Manager
Sr Project Manager Washington DC Responsibilities: Candidate will have responsibility for recording, tracking and reporting on IT infrastructure tasks/projects Working with various teams to facilitate solution delivery, Develop and maintain documentation around Information Technology processes Spearhead coordination and communication for major projects Manage portfolio of all projects. Required: BS in an applicable field PMP Certification Managed and worked with multiple projects at the same time Technical Hands on expertise in IT Infrastructure Worked either in IT buildout function or with IT Security Third Party Applications Not Accepted ...
Company:Infinity Consulting Solutions, IncLocation:WASHINGTON, DC
Posted Date:01/08/2017
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Human Resources Director
The Director – Human Resources provides both strategic and tactical administrative and technical support to the HR function. This support extends to both the Washington, DC Headquarters staff as well as our seven global regions. Reporting directly to and working closely with the Vice President – Human Resources, this role will be charged with changing the landscape of the organization by introducing progressive programs in employee benefits and in building a strategy to more effectively Attract & Retain Talent. The candidate should have a broad background as an HR generalist, with proven experience in a variety of areas including Employee Benefits, Payroll Administration, Recrui...
Skills:MS Office suite
Company:Infinity Consulting Solutions, IncLocation:WASHINGTON, DC
Posted Date:27/07/2017
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Executive Assistant
A non for profit organization is looking for a Temp to Perm Executive Assistant to support their CEO in their D.C. office. Executive Assistant Responsibilities: Act as CEO’s liaison with executives, Board Members, Major Donors/Prospects and Corporate Sponsors, and outside organizations; handles confidential and non-routine information; represents CEO as required/ requested in meetings. Maintain and develop solid working relationships at all levels of the organization and with external contacts. Coordinate, prepare and follow-up on stewardship activities for the Executive staff and Board Members; interface with the Development Department including activity tracking, moves manage...
Skills:MS Outlook
Company:Infinity Consulting Solutions, IncLocation:WASHINGTON, DC
Posted Date:03/07/2017
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Technical Support Specialist III
Technical Support Specialist III Provides high quality technical support . Analyzes and resolves complex problems with client computing devices, operating systems, productivity suites and related hardware and software, functioning as an expert resource. Plans, installs and deploys client computing devices and related software and peripheral hardware. May lead and direct the work of others. Experience: Five (5) years' experience in the IT field. Four (4) years' experience providing customer-facing technical support. Team lead experience for end user-focused technology deployments. Knowledge of, and materially demonstrable skill in using/configuring or applying, the f...
Skills:Microsoft Active Directory
Company:Infinity Consulting Solutions, IncLocation:WASHINGTON, DC
Posted Date:29/06/2017
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