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Desktop Support - Level 2
DESKTOP SUPPORT – LEVEL 2 A national healthcare organization is actively looking for an experienced Desktop Support technician with a Level 2 support background. The ideal Desktop Support – Level 2 Technician will have experience working directly with executives and senior management as well as be responsible for handling tickets (ServiceNow is preferred) from a ticket queue in a timely manner and assisting users with various advanced systems issues. The Desktop Support – Level 2 Technician will maintain a proficient knowledge of technical programs and is able to assist end users with a variety of problems and offer 'white glove' support. May be asked to assist in special proj...
Skills:PC literacy skills
Company:Infinity Consulting Solutions, IncLocation:WASHINGTON, DC
Posted Date:15/11/2018
 
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Lead Middleware Automation Engineer
Lead Middleware Automation Engineer (Python DevOps) Summary: Under the general direction of the Infrastructure Systems Architect or Manager, Provide seamless end-user experience for Test and Production environments. Supported technologies include: WebSphere MQ, WebSphere, AIX, Z/OS, MVS utilities, CICS, DB2, Korn Shell, Java, J2EE, Data Power, Pega Business Rules Engine, and Web Services Requirements Gathering: Independently conduct requirements gathering and translating end-user requests into technical infrastructure design documents. Ability to interface with and provide robust solutions to various technical support and Application teams. Environment Provisioning and S...
Skills:WebServices
Company:Infinity Consulting Solutions, IncLocation:WASHINGTON, DC
Posted Date:13/11/2018
 
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DevOps Engineer
DevOps Engineer Washington, DC Description: Leads a mix team of software engineers in the design, development, and implementation of the multiple applications across multiple platforms, the planning of resource/time allocations for current and projected development needs, diagnosing production problems, and the new technology evaluation and technical prototypes. Responsible for the quality project deliveries. Provides project management regarding all technical aspects of implemented projects which includes: keeping in line with established budgets and timeframes, training end users on the operational procedures of the system and providing technical guidance to less experienced ...
Skills:WebLogic
Company:Infinity Consulting Solutions, IncLocation:WASHINGTON, DC
Posted Date:05/11/2018
 
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Desktop Support - Level 2
DESKTOP SUPPORT – LEVEL 2 A national healthcare organization is actively looking for an experienced Desktop Support technician with a Level 2 support background. The ideal Desktop Support – Level 2 Technician will have experience working directly with executives and senior management as well as be responsible for handling tickets (ServiceNow is preferred) from a ticket queue in a timely manner and assisting users with various advanced systems issues. The Desktop Support – Level 2 Technician will maintain a proficient knowledge of technical programs and is able to assist end users with a variety of problems and offer 'white glove' support. May be asked to assist in special projects coordin...
Skills:Active Directory
Company:Infinity Consulting Solutions, IncLocation:WASHINGTON, DC
Posted Date:05/11/2018
 
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Sr Network Engineer
Senior Network Engineer Summary: The Senior Network Engineer configures, maintains and upgrades Objective computer network systems in use at the Firm. They are involved in long range planning of upgrades and deployment of computer systems. This position entails project planning, coordination and execution. Self-reliant in technical endeavors, requires minimal guidance from management. Ability to work well under pressure, facilitate solutions and meet deadlines and milestones for projects assigned. Duties & Responsibilities Design and implement Network Infrastructure solutions utilizing Cisco centric products in support of Corporate or Divisional business initiatives. ...
Skills:Operating systems
Company:Infinity Consulting Solutions, IncLocation:WASHINGTON, DC
Posted Date:20/10/2018
 
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Technical Support Specialist
Technical Support Specialist Washington DC; 11AM-7PM Summary: The Technical Support Specialist is responsible for providing Level II technical hardware and software support. Duties and Responsibilities: Assist users to resolve computer related problems such as inoperative hardware or software, including network connections. Assist with work projects such as converting to new hardware or software. Use and maintain call records in IT Incident Management System. Maintain Personal Computers, printers, monitors, and scanners (collectively "Hardware”) in good operating condition, correcting product malfunctions and failures. Hardware Support functions that include, but n...
Skills:A+
Company:Infinity Consulting Solutions, IncLocation:WASHINGTON, DC
Posted Date:09/10/2018
 
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SharePoint Developer
The Information Technology Department of a law firm client has an opening for a SharePoint Developer in the Washington, DC office. The SharePoint Developer is responsible for architecting, implementing, and maintaining the Firm's intranet and extranet SharePoint portals. This position is part of the application development team which develops in-house Web applications and customizations to existing business applications to meet the Firm's specific needs. The Firm is leveraging the SharePoint platform to automate business processes, to encourage knowledge sharing, and to improve productivity. The SharePoint developer will assist in driving the Firm to meet these goals. Res...
Skills:HTML, XML
Company:Infinity Consulting Solutions, IncLocation:WASHINGTON, DC
Posted Date:27/09/2018
 
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Executive Assistant
In search of an Executive Assistant in the Global Law and Public Policy area with a client in the DC office supporting former Ambassador(s). This position will be the primary support to the former Ambassador(s) and will maintain official schedules, travel plans, and related records; prepare travel visas as necessary; and plan and manage protocol aspects of official events hosted by the Ambassador(s). Responsibilities include but are not limited to: Prepares the daily schedule for the Ambassador(s). Engages in analysis and research for the Ambassador(s). Prepares detailed itineraries for the Ambassador(s), including important numbers, locations and contact names. Prepa...
Skills:Microsoft Office
Company:Infinity Consulting Solutions, IncLocation:WASHINGTON, DC
Posted Date:27/09/2018
 
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Technical Support Specialist
Technical Support Specialist Washington DC; 11AM-7PM Summary: The Technical Support Specialist is responsible for providing Level II technical hardware and software support. Duties and Responsibilities: Assist users to resolve computer related problems such as inoperative hardware or software, including network connections. Assist with work projects such as converting to new hardware or software. Use and maintain call records in IT Incident Management System. Maintain Personal Computers, printers, monitors, and scanners (collectively "Hardware”) in good operating condition, correcting product malfunctions and failures. Hardware Support functions that include, but n...
Skills:A+
Company:Infinity Consulting Solutions, IncLocation:WASHINGTON, DC
Posted Date:10/09/2018
 
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Systems Engineer
Systems Engineer Washington, DC The ideal candidate for this role will have a strong record of managing enterprise infrastructure systems, backup and disaster recovery technologies, scripting, project management skills and the ability to work well in a collaborative team environment. Responsibilities include but are not limited to the following: Applying knowledge of VMware ESX and related systems to evaluate and maintain the technical environment. Working closely with Platform team leads and other team members Providing support of the VMware environment with the following key responsibilities: Providing expertise and support for virtual technologies. Building, ...
Skills:VMware ESX
Company:Infinity Consulting Solutions, IncLocation:WASHINGTON, DC
Posted Date:29/08/2018
 
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Service Desk Analyst
Service Desk Analyst Three openings for Service Desk Analysts in the Washington, DC office. The Service Desk Analyst is responsible for providing exceptional customer service and support to the Firm and clients of the Firm. Responsibilities include: Providing end-user support services, troubleshooting assistance, and problem resolution via telephone, remote desktop connection, and/or visits to user locations; exhibiting ownership and timely resolution of all incident tickets and change orders; interacting directly with other IT groups to determine the proper remediation for an issue; setting-up and quality assurance testing of new hardware and software for existing and new end-users ...
Skills:interpersonal skills
Company:Infinity Consulting Solutions, IncLocation:WASHINGTON, DC
Posted Date:29/08/2018
 
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Network Security Manager
Overview The Network Security Manager's primary role is safeguarding the Firm's computer networks and systems. This individual will plan and implement security measures to protect the network from cyber-attacks, hacking attacks, intrusion, infiltration, and natural disasters. They work as a member of a larger IT team and report directly to the Director of IT. Responsibilities Network Security Manager's responsibilities are multifaceted. They are required to make the network secure and are responsible for many different tasks related to the security of network systems. Planning, engineering, and monitoring the security arrangements for the protection of the network sys...
Skills:CCNP Security
Company:Infinity Consulting Solutions, IncLocation:WASHINGTON, DC
Posted Date:28/08/2018
 
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Help Desk
Help Desk Analyst Hours: 1:30 p.m. - 10:00 p.m. Summary: Responsible for providing technical assistance and support related to company computer systems, hardware, software, and remote access. Responsibilities: Provide technical assistance and support for incoming inquiries related to firm computer systems, hardware, software, and remote access Respond to support requests either in person, over the phone, or via email in a professional, confident, and courteous manner Thoroughly document support requests using the helpdesk ticketing system Follow up with customers, provide feedback, and see problems through to resolution Keep up-to-date with the firm's policies an...
Skills:Active Directory
Company:Infinity Consulting Solutions, IncLocation:WASHINGTON, DC
Posted Date:27/08/2018
 
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Technical Support Specialist
Technical Support Specialist Washington DC; 11AM-7PM Summary: The Technical Support Specialist is responsible for providing Level II technical hardware and software support. Duties and Responsibilities: Assist users to resolve computer related problems such as inoperative hardware or software, including network connections. Assist with work projects such as converting to new hardware or software. Use and maintain call records in IT Incident Management System. Maintain Personal Computers, printers, monitors, and scanners (collectively "Hardware”) in good operating condition, correcting product malfunctions and failures. Hardware Support functions that include, but n...
Skills:A+ and Microsoft Office
Company:Infinity Consulting Solutions, IncLocation:WASHINGTON, DC
Posted Date:10/08/2018
 
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SQL DBA
Database & Systems Administrator Summary: The Database & Systems Administrator assists with the design and maintenance of a dependable, secure technical infrastructure. The Administrator will work with IT, Project Managers and outside vendors in order to meet company requirements. Duties include troubleshooting issues, suggesting improvements, SQL administration, SQL development implementing, and helping administer information technology for the department; developing scripts to support automation of department services, creating documentation of department processes and software, and assisting users with the use of department technology. Duties and Responsibilities: Cr...
Skills:PowerShell scripting
Company:Infinity Consulting Solutions, IncLocation:WASHINGTON, DC
Posted Date:26/07/2018
 
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Service Desk Specialist
SERVICE DESK SPECIALIST Seeking an experienced Service Desk Specialist to join a national legal firm. The Service Desk Specialist will provide Tier 1 support for the firm. The ideal candidate will have exceptional customer service skills, displaying timely, knowledgeable and courteous resolution of all technology related issues and questions. Excellent communication skills are required as you will be communicating incident resolution to customers, documenting troubleshooting efforts and escalating issues as needed. Responsibilities: Provide Tier 1, remote diagnosis and resolution for Firm-wide technology related issues, including desktop, laptop, mobile device, and Firm...
Skills:problem solving skills
Company:Infinity Consulting Solutions, IncLocation:WASHINGTON, DC
Posted Date:25/07/2018
 
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Project Manager
Project Manager • 5-10 years experience, preferably working with Digital Advertising or Design Agencies. • Scrum Master or Product Owner a plus • PMP certification helpful • Expertise in project planning software • Manage projects from original concept through final implementation. • Provide team leadership, responsibility for deliverables and all aspects of the project over the entire project lifecycle (initiate, plan, execute, control, close, continuous improvement). • Take responsibility for regular, effective communication with team members, management, and clients delivering clear and concise project status and technical schedules using productivity tools. • Ass...
Skills:PMP
Company:Infinity Consulting Solutions, IncLocation:WASHINGTON, DC
Posted Date:23/07/2018
 
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IT Support - Tier 3
Sr. IT Support Specialist – Tier 2 Position Summary : The IT Support Specialist is also responsible for providing tier-2 end user support for issues escalated by the IT Support Services team. As a subject matter expert, the Sr IT Support Specialist will assist other IT teams and perform root cause assessment and remediation of desktop issues on a regular basis. Essential Functions: Customer Support: Provides professional, courteous, and quality systems support to all users in a timely manner. Responds to inbound calls, voicemail, web-submissions, emails and/or instant message to the Support Service Desk for assistance from users experiencing problems. Consults with ...
Skills:VPN, Active Directory
Company:Infinity Consulting Solutions, IncLocation:WASHINGTON, DC
Posted Date:23/07/2018
 
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Systems Sales Engineer
Our client is in search of a talented Systems Sales Engineer to help continue their outstanding growth. Summary The Sales Engineer is responsible for assisting a Sales Representative and Partners with the technical sales activities in net-new and pre-existing opportunities. The Sales Engineer will be aligned with a local Sales Representative. The goal will be to deliver the technical value of the product to the end-user. As a team, the goal will be to build a strong business justification to the end-user, while ensuring that the given annual quota is met/exceeded. Responsibilities Understand customer requirements and integrate our solutions into the customers' environ...
Skills:Active Directory
Company:Infinity Consulting Solutions, IncLocation:WASHINGTON, DC
Posted Date:22/07/2018
 
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Administrative Assistant
Top Reasons Why You Want to Work for as an Administrative Assistant: You’re a "People Person " You can work autonomously as well as with others in a fast paced, ever-changing environment You take pride in the essential role of supporting leaders and their teams Opportunity: The senior management team our Government Systems group requires a polished, professional, dedicated individual with considerable initiative and keen communication skills to provide a variety of support services to a diverse group of individuals. You will have a proven ability to keep a team on track and on schedule. You Will Be Successful as our Administrative Assistant Because You: Are Te...
Skills:Microsoft Office Suite
Company:Infinity Consulting Solutions, IncLocation:WASHINGTON, DC
Posted Date:19/07/2018
 
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