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Business Systems Analyst
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| Business Systems Analyst
6+ Month Contract
Detroit, MI
Position Overview:
Gather information from current documentation, understand the application and ensure that the documentation is up-to-date.
Being able to run SOAP requests and understand and decipher the responses
Experience reading and writing SQL
Communicate with the business community on functional design options and costs using the appropriate level of detail
Communicate complex concepts and data in an easy-to-understand manner
Elicit, document, and maintain functional, non-functional, and system requirements
Conduct Interviews and JAD sessions with stakeholders
Lead the review of partner or client... |
| Skills: | SQL Skills |
| Company: | Infinity Consulting Solutions, Inc | Location: | DETROIT, MI
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| Posted Date: | 20/07/2018
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Desktop Support Lead
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| Desktop Support Lead
The Desktop Support Lead is a member of the IT 'End User Support' team and reports to the Manager of End User Support.
The Lead Support Engineer is the first escalation path for the Service Desk and provide Level 2 support within the organization, including desk side support in offices.
He/she is responsible for maintaining the Client IT knowledgebase and will review closed incidents for closure notes that can be used to improve the KB.
One of the Support Lead's duties shall be to maintain an imaged fleet of desktops and laptops and to work with Desktop Engineers to improve the deployment images.
The duties of this role include the management of all ha... |
| Skills: | ITIL v3 framework |
| Company: | Infinity Consulting Solutions, Inc | Location: | BELLEVILLE, MI
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| Posted Date: | 17/07/2018
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Telecom Technician
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| NEC On-Site Technician
The Technician must effectively diagnose and solve problems on 8100, 8300 and 8500 NEC voice platforms.
Perform a wide range of services, from basic repair to full installations with little or no supervision.
Essential duties and responsibilities:
Performs installation, maintenance, and troubleshooting on NEC phone systems
Performs installation, maintenance, and troubleshooting on Voicemail and Call Center products
Utilizes thorough knowledge and experience, testing, troubleshooting, cutting over, and turning up of phone lines, PRI's, voice and data T-1's, Trunks, and integrated circuits
Troubleshoot telephone system hardware/software, voicemail, a... |
| Skills: | MS Office Suite |
| Company: | Infinity Consulting Solutions, Inc | Location: | IRON MOUNTAIN, MI
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| Posted Date: | 12/12/2016
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