*IT Support Specialist
E-Solutions
* Participate in end-of-life refresh of PC/laptops.
* Support personal computer systems by installing, configuring, and maintaining hardware and software for judicial staff. This includes peripherals such as printers, scanners, copiers, etc.
* Provide customer support to Judicial Staff in accordance with Service Level Agreements set forth by the NCAOC's IT department.
* Provide support to local area networks by installing, maintaining, and troubleshooting LAN hardware and software that includes file servers, routers, switches, wireless and other telecommunications equipment.
* Interface with Judicial Branch staff and local government officials.
* Listen to customers to identify problems, the...
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