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Systems Engineer III

WASHINGTON-20002, DC, US
11/08/2016

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Required Skills

Linux, Microsoft SQL Server

Company

Infinity Consulting Solutions, Inc

Experience

5 to 10 Year(s)

Job Description

Systems Engineer III

Responsibilities Include: Administer computing infrastructure including equipment and software, and maintain related documentation.

Install, configure and maintain the computing infrastructure, including servers, storage systems, virtualization and cloud computing environments, client computing devices, backup, and all related equipment and software.

Maintain up-to-date technical knowledge of the computing infrastructure in use.

Perform assigned operational tasks in an accurate, timely and efficient manner.

Take appropriate, timely action to resolve computing infrastructure problems when they occur; perform root cause analysis and follow up to ensure the issues are addressed at the root level.

Implement and maintain procedures or software to enhance and/or automate system administration tasks; document programs and procedures; ensure that automated tasks perform correctly.

Monitor and maintain the integrity and security of systems and data; plan and implement changes to avert problems. Maintain inventory and documentation of equipment and software, including specifications, configuration, diagrams, connections, licensing, product life cycle and maintenance information, keep documentation update and accurate.

Coordinate with external vendors to resolve technical problems.

Plan and implement new or upgraded computing infrastructure equipment and software.
Design and develop plans to enhance the computing infrastructure; research products and establish technical requirements; define project scope, requirements and deliverables, and develop a project plan to meet objectives.

Coordinate project activities, including performing assigned tasks and coordinating with external providers or contractors, ensuring project remains on schedule and that work accomplished meets specifications.

Integrate server and storage platforms into the existing architecture.

Investigate and report on feasibility of new technology as it pertains to the computing environment as directed.

Develop computing infra-structure related contingency plans and disaster recovery services and procedures.

Investigate and report on feasibility of new technology as it pertains to the our computing infrastructure.

Provide technical Support, in a pleasant professional and courteous manner. Perform troubleshooting and resolution of computing infrastructure problems, including root cause analysis, and identify improvements to minimize impact of future occurrences.

Coordinate with other campus groups and external vendors to resolve technical problems as needed.

Implement approved improvements.

Process assigned service request tickets according to established procedures and SLAs.

Provide technical support for other Technology Services departments and groups, including the Service Desk, as required. Serve as technical liaison to vendors or technical organizations as required.

Minimum Qualifications:

A Bachelor's Degree, and five (5) years' experience in administering enterprise-class computing infrastructure in a Microsoft Active Directory environment or an equivalent of ten (10) years of experience in lieu of the Degree.

At least one (1) year in implementing enterprise computing infrastructure in a large environment.

Current, expert-level certification in Microsoft Windows Server is required, Microsoft Solutions Expert (MCSE).

Analytical skills: ability to integrate differing bodies of knowledge in troubleshooting and solving technical problems, including performing root cause analysis and follow up to ensure the issues are addressed at the root level.

Organizational skills.

Good oral and written communication skills

Technology awareness: knowledge of developments and new applications of server and computing technology and their applications.

Knowledge of following:

IT concepts, principles, methods, and practices;

Information Security principles and methods;

Programming principles, methods, and practices;

Local area networking concepts, methods and protocols;

Microsoft networking concepts, methods and protocols; Microsoft Office applications.

Experience in implementing and configuring the following technologies:

Microsoft Active Directory;

Microsoft Windows in an Active Directory environment;

Microsoft Windows Server in an Active Directory environment;

Microsoft PowerShell for server administration;

VMware vSphere; Enterprise system backup software;

Experience in implementing, configuring and administering, at least two of the following technologies:

Enterprise storage area network (SAN) and network attached storage (NAS) systems, especially fiber optic-based;

Additional enterprise server virtualization software, especially Microsoft Hyper-V;

Enterprise messaging, especially Microsoft Exchange 2010 or later, Microsoft office 365 or Google Apps;

Enterprise desktop deployment and application distribution strategies, methods and tools;

Infrastructure as a Service (IassS) services, especially Microsoft Azure or Amazon Web Services;

Software programming, especially using Microsoft PowerShell.

Experience implementing and configuring the following technologies is a plus:

Additional desktop operation systems, especially Mac OS or Linux;
Linux server;

Virtual networking for on-premises virtualization system or IaaS cloud services;

Enterprise-class IP telephony (VoIP);

Enterprise email security products, especially Cisco IronPort;

Relational databases, especially Microsoft SQL Server.

One or more of the following certifications is desirable:

Information security certification, e.g., CompTIA Security+, CompTIA CASP, CISSP;

Linux server certification, e.g., RHCE;

Data center or cloud virtualization certification, e.g., VCAP, VCDX;

Enterprise storage certification, e.g., EMCSA.