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Infrastructure Engineer Posted on: 07/04/2018

Infinity Consulting Solutions, Inc
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  • JERSEY CITY-07302, NJ, US


  • Job Description

    The Infrastructure Hosting team carries out engineering, integration and the 24 x 7 support activities required to provide a robust and reliable client / server infrastructure.

    The hosting administrator role requires assets such as adaptability and flexibility, as systems are based not only locally in New York / New Jersey but in other geographical sites.

    The role supports a highly demanding customer base that is heavily reliant on technology to compete in an extremely volatile business.

    Primary responsibilitiest will be focused on the support of the Windows Server Environment, Virtualization platforms and shared infrastructure services


    Technical Direction & Services

    Knowledge of Supporting Windows Server technology (Physical and Virtual)

    Knowledge of Supporting Hardware - server / blade technology

    Knowledge of Support Virtual Platforms - VMWare / Citrix

    Knowledge of Support for Microsoft Exchange Environment, Mail Gateways and SMTP flow

    Experience with Active Directory scripting and Administration.

    Day to day support of the hosting environment

    Excellent understanding of Systems Management

    Excellent understanding of patching products, process and best practices.

    Excellent scripting Skills VB, PowerShell, and SQL.


    Integrate solutions driven by the Engineering team into the Distributed Hosting Teams

    Experience testing certifying and weighting hardware and software technology products.

    Installation of hardware, software applications, security updates, service packs, etc.

    Understanding of networking principles, practices and technologies, especially the TCP/IP protocol suite; preferred working knowledge of DNS, WINS and DHCP.

    Active Directory management for user administration, security/group policies and file

    Create metrics, monitoring and system reports for a higher level of information, i.e., trends analysis and management of the "health” of the Client environment.

    Resolve complex issues and conflicts

    Promote innovative or improved methods to get the work done and implements best practices.

    Continuously decrease Infrastructure costs

    Testing and documentation.

    Relationships & Communication

    Provide superior client experience and strengthen relationship with business partner.

    Develop criteria to evaluate 3rd party vendors and software as well as due diligence exercises.

    For complex projects, conduct due diligence; for less complex projects, oversee the process.

    Effectively communicate and build rapport with team members, stakeholders and interface groups using a variety of techniques and collaboration, from initiation to close.

    Collaborate with colleagues across the organization internationally to implement change.

    Business Knowledge

    General knowledge of factors affecting business

    BU Specific Strategies & Critical Success Factors

    Trends in the marketplace/ technology


    Communication Skills

    Task based plans

    IT Change Management Governance & Process

    Risk Assessment & quantification methodologies

    Issues escalation and resolution

    Facilitation Skills

    Presentation Skills

    Cost/Benefit Analysis & alternatives identification

    Budgeting, project costs management

    Quality Controls


    Communication management & plans

    Systems Knowledge

    Knowledge of relevant Client Computing technologies including Windows Server OS, SCCM,
    VMWare, Citrix, Active Directory and MS SQL

    Multiple platform familiarity, e.g., Grid, Internet, Client/Server, Virtualization,

    Knowledge of IT Standards, Methodologies, audit requirements

    Server Imaging and Automated Deployment

    VBS, PowerShell and batch scripting

    Key Organization Relationships

    Reports to the Head of US Hosting

    Units, Geographical Units,

    Technology partners: PC/LAN, Networks, Information Security, Wholesale Infrastructure teams (Helpdesk, tier 2 & 3 Support Staff, DBA, UNIX), Application Developers, Change
    Advisory Board, PMO, OCC contacts, E-Commerce

    Interface with full range of management within IT

    Interface with vendor sales teams and technical resources

    Interface with business heads, Finance, HR, and Compliance.


    7-10 years desktop support / engineering experience.

    Strong understanding of the requirements of supporting Financial Markets Businesses.

    Knowledge of principles of Service Management (Support and Delivery).

    Knowledge and understanding of systems life cycles.

    Strong grounding in all areas of Infrastructure Technology.

    Excellent verbal and written communication skills.

  • Infrastructure architect
    Information Technology
  • No Preference
    Contract To Hire
  • Candidate Requirements
  • Walkin Information
Recruiter Details
Doug Klares
1350 Broadway, Suite 2205, NEW YORK-10018, NY, US
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