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Systems Engineer

VERNON HILLS-60061, IL, US
07/04/2018

-

Required Skills

PowerShell scripting

Company

Infinity Consulting Solutions, Inc

Experience

Job Description

Systems Engineer - Mid-level

The Associate System Engineer participates in the maintenance, administration and optimization of server and application infrastructure.

This role applies technical knowledge and skills to provide a secure, fault tolerant, scalable and flexible server infrastructure for IT operations.

Key Areas of Responsibility

Respond to and resolve support cases generated within Remedy and ServiceNow support ticketing system

Build, Install, and maintain server hardware and related software

Coordinate and/or complete repairs of physical and virtual infrastructure

Ensure proper software and firmware patch levels on servers using Microsoft SCCM, Red Hat Satellite, and Client OneView

Remediate issues from servers reporting operating system error events and monitor servers for performance bottlenecks

Assist in the management of Active Directory, Domain Name Resolution, Certificates,
Distributed File System (Client), File Services, IIS, and Windows Application server
rolls within a virtual and physical architecture

Responsibilities

Remediate reported issues and communicate effectively with the IT Service Desk and associated Business Partners

Follow CLIENT's policies, best practices and guidelines for the server infrastructure

Install, update, and test new and existing application software versions and patch as required

Work off hours and weekends as dictated by the business

Assist in maintaining technical documentation for server infrastructure

Coordinate server implementations for application environments with coworkers and vendors

Qualifications

Minimum Qualifications

High School Diploma or equivalent.

3 years IT systems related experience.

Other Required Qualifications

Intermediate understanding of the appropriate server Operating System and physical hardware

Ability to balance multiple priorities simultaneously and adapt to the changing needs of the business while meeting deadlines

Solid verbal and written communication skills with the ability to effectively communicate technical information to a non-technical audience

Preferred Qualifications

Technical certifications associated to the chosen professional track
ITIL

A+ or Network+

MCSA or MCSE certifications

Basic PowerShell scripting

Basic Linux administration (Red Hat Preferred)

Basic understanding of certificate management and PKI infrastructure

Basic understanding of virtualization (VMware Preferred)
Wintel

Assist in the management of Active Directory, Name Resolution, Distributed File System (Client), File Servers, and Windows OS family.

Install, support, and maintain servers and related software for all branch offices.

Coordinate with vendors to troubleshoot and repair outages.

Ensure proper patch levels on server hardware and software.

Coordinate with business owners to complete server project requirements.

Monitor servers for failures and performance problems.

Maintain technical documentation for server infrastructure.

Participate in business continuity planning for infrastructure.

Coordinate with IT Help Desk to communicate issue status and respond to questions.

Required to participate in On-Call support rotation.

Respond to and resolve support cases generated in ticketing system (Remedy/Service Now).