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Unified Communications Automation Engineer Posted on: 08/01/2019

Infinity Consulting Solutions, Inc
  • 4 to 6 Year(s)
  • -
  • NEW YORK-10028, NY, US

Python programming

  • Job Description


    Lead the development of our Automation & Collaboration initiatives, leveraging python programming skills.

    Design and develop improved processes and technical efficiencies through automation of the Cisco UC stack.

    Needs to possess an ability to "think outside the box” and have a strong working knowledge of python scripting and creation of automation opportunities in the UC Space. API and development builds/integrations for Cisco Webex Teams will be strongly desired.

    Provides senior-level support and coordination required in the planning, design, engineering and servicing of unified communication systems.

    Participates in the formulation of short and long-range unified communication plans.

    Performs software maintenance and coding upgrades affecting UC Systems.

    Participates in the development of procedures; provides guidance and leadership to other specialists; manages projects as needed. Develop and Run Monthly Excel adoption reports.

    Monitor and work within a team environment to resolve system alarms and error reports; through the use of automation.

    Perform Tier 3 support in coordination with Help Desk and other IT Engineering staff.

    Assist in developing and refreshing process documentation supporting the unified communications
    knowledge base.

    Lead the deployment efforts and transformation from an Avaya Voice environment to Cisco Unified
    Communications environment.


    Bachelor's degree and 4 years of work-related experience, or 10 years equivalent work-related experience.

    Working knowledge of Python programming

    Working knowledge of SIP Protocol

    Working knowledge of Cisco CUCM, Oracle Acme Packet Client's, Cisco Webex Teams, Jabber Softphone Client, Cisco UCCE

    Proven hands on deployment experience of a full Cisco UC product stack for a global corporation a plus.

    Experience with the NICE Engage call recording environment a plus.

    Candidates with API / Python Development experience for automation and integration will be strongly considered.

    Candidates with CCNA Collaboration certification and above will be strongly considered.

  • packaging/automation engineer
  • No Preference
    FullTime Job
  • Candidate Requirements
  • Walkin Information
Recruiter Details
Doug Klares
1350 Broadway, Suite 2205, NEW YORK-10018, NY
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