Job Details

Customer Service Representative - Mortgage

COPPELL-75019, TX, US
07/14/2020

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Required Skills

    50 WPM typing
Company

Infinity Consulting Solutions, Inc

Experience

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Job Description

Customer Service Representative - Mortgage

Coppell, TX

Contract to Hire

ICS is hiring a Mortgage Customer Service Representative for our mortgage client in the Coppell, TX area! This is a contract to hire position in a casual work environment, with a work hard - play hard mentality.

What You'll Do:

Responsible for answering telephone call inquiries (inbound/outbound) and promoting good will with customers.

Relies on instructions and pre-established guidelines to perform the functions of the job designed to help representatives achieve our goals.

Maintains at least minimum proficiency results for productivity (required to process data entry in addition to calls) and quality of work performed.

Develops and maintains positive working relationships.

Supports Company by maintaining minimum performance standards based on company service commitments as well as individual goals.

Additional requirements as needed

Skills/Experience You'll Need:

Working knowledge of Windows computer environment & Office software especially Excel

Inbound/Outbound call experience

Insurance industry a PLUS

Minimum of 50 WPM typing ability

Customer service oriented mindset

Reliable transportation and ability to work 8 hour days, 5 days a week



Customer Service Rep (Level 2)
Customer Service Representative

No Preference
Contract To Hire
Other
1

Candidate Requirements
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Bachelors

Walkin Information
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7/9/2020
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Recruiter Details
Doug Klares
1350 Broadway, Suite 2205, NEW YORK-10018, NY
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