Jobe Details

Loan Operations - Distressed Debt Posted on: 08/19/2020

Infinity Consulting Solutions, Inc
  • 3 to 5 Year(s)
  • -

Mathematical Skills

  • Job Description

    Position Summary

    An Operations Manager is responsible for managing the department’s overall production and performance in order to meet and exceed the company’s strategic objectives.

    Work with Vice President to ensure that strategies are implemented and monitored that will improve the bottom line of the organization while continuing to provide excellent quality, meet client’s expectations and further the company’s mission.

    Essential Duties & Responsibilities

    Manage day to day operations of department including, monitoring and addressing policy violations, conducting annual reviews, and participating in client calls and audits

    Recruit, Retain and Develop team

    Implement success plans for team members not meeting established production or quality goals

    Assist VP with achieving departmental goals through monitoring production & staffing needs

    Partner with VP to implement business strategies within area of responsibility to meet/exceed company goals

    Identify loss trending and create remediation plan for any possible risk to or any of its clients

    Collaborate with Compliance to research and implement investor or client changes and procedures

    Ensure accurate monthly billing through detailed knowledge of client contracts

    Responsible to execute strategic plan

    Assist in executing new client implementation and expansion of existing services

    Act as change agent to ensure continual process improvement for ongoing organizational growth

    Act as representative and ambassador to promote positive relationships & strong partnerships for the benefit of the organization

    Responsible for staying current with industry rules and regulations

    Coordinate and calibrate with other areas to ensure consistency is maintained

    Perform other duties as required by business needs


    3-5 years of experience in Post Foreclosure Mortgage

    Minimum of 2 years of experience managing a remote team of 30 or more individuals

    Familiarity with FHA or Loss Mitigation Claims

    Familiarity with Mortgage Servicing Systems, such as MSP, WebDirect, Client, Director, etc.

    Familiarity with the HUD 27011 Claim form

    Familiarity with FHA Connection (SFDMS and Neighborhood Watch)

    Having familiarity with FHA Loss Mitigation documents, such as: Special Forbearance letters, Trial Payment Agreements, Loan Modification Agreements, Subordinate Loan Agreement, Partial Claim Promissory note

    Exceptional written, verbal and interpersonal communication skills

    Strong Analytical and Mathematical Skills

    Ability to balance competing priorities, complex situations, and tight deadlines

    Demonstrated ability to achieve results

  • Loan Operations
    Banking & Financial Services
  • No Preference
    FullTime Job
  • Candidate Requirements
  • Walkin Information
Recruiter Details
Doug Klares
1350 Broadway, Suite 2205, NEW YORK-10018, NY
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