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Middleware Engineer

CHICAGO-60609, IL, US
10/30/2020

-

Required Skills

Active Directory, interpersonal skills

Company

Infinity Consulting Solutions, Inc

Experience

Job Description

JOB DUTIES/RESPONSIBILITIES:

· Responsible for ensuring availability and performance of the Clearing Middleware/Application environments

· Works with the architecture team to provide MQ/JBoss/WebMethods Middleware expertise to define and implement a global infrastructure to support existing and future projects

· Provides MQ/JBoss/WebMethods expertise to the development team (internal and external) regarding development around JBoss/WebMethods/MQ, covering deployment best practice and configuration for applications

· Works closely with support team colleagues to ensure that the associated hardware resources for the Middle Tiers are configured for optimum performance and availability

· Proactively monitors Middleware/Application Servers to ensure minimum downtime

· Provides regular trend analysis to track Middleware/Application Servers performance and throughput, for capacity planning purposes.

· Responsible for enhancements, maintenance and upgrades to the Middle Tier environments.

· Works with business, development and technical colleagues to manage and implement changes

· Carries out analysis of potential hardware problems prior to contacting third-party support. Escalates problems to third-party support when necessary – acting as a point of contact.

· Analyses and resolves problems when they arise providing details of the resolution in the call logging system. Liaises with users to ensure fast and satisfactory problems resolution.

· Develops automated housekeeping and alerting tasks to reduce the need for manual intervention. Investigates and develops methods for performance optimisation and the prevention of recurring problems.

· Maintains system documentation.

· Ensures all system and application changes are approved via the appropriate Change Control methods.

JOB SPECIFICATIONS:

Education and Experience:

· Knowledge of IT service and information management methods and tools

· Knowledge of IT development & maintenance tools

· Experience of implementing and supporting high availability solutions

· Understanding of and adherence to ITIL Change control procedures.

· Strong knowledge of MQ, Windows, Red Hat Linux, Networking, Active Directory

· Must have a strong understanding of the architectural and operational complexities of solutions deployed within a Middleware environment with hands on experience of many of the following technologies

Key Competencies:

· In-depth knowledge of Automation, Monitoring and Management.

· Strong interpersonal skills which are required to liaise with technical and business users across different regions

· Proven ability to work well under pressure and to multiple deadlines, practical thinker.

· Flexible attitude to working hours, including travel / working different time zones and weekend working when applicable

· Telephone, reporting and management skills are required especially when liaising with third party support to achieve problem resolution.

· Strong written documentation skills.