Jobe Details

BioTech Specialist Posted on: 11/04/2020

Infinity Consulting Solutions, Inc
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organization skills, written communication skills

  • Job Description

    BioTech Specialist


    Function: Customer acquisition, business development, and Sales of high-value, innovative pharmaceutical packaging and systems (primarily specialty vials, syringes, and cartridges) to market segments including small biotech, small CROs / CDMOs, universities, medical centers, and compound pharmacies (including registered USFDA registered 503B companies).

    Utilization of external as well as internal company resources (such as online web shop, CRM, Business Development, Sales, andMarketing) to identify, develop, and grow company's business.


    Focus efforts on new customer acquisition in market segments including small biotech, small CROs / CDMOs, universities, medical centers, and compound pharmacies (including registered USFDA registered 503B companies)

    Research and compile lists of potential customer targets from external resources including the internet as well as internal databases and systems, such as CRM

    Promote company innovative products and drive traffic to company's online web shop via

    Follow through with customer leads to ensure clients are properly trained to utilize company's online web shop to purchase kits of innovative containers, components and systems

    Provide support to other Sales team members to assist R&D centers of Global Key Accounts and regional accounts to become setup and trained in the utilization of company's online web shop to purchase kits of innovative containers, components, and systems

    Be proficient in understanding of pharmaceutical packaging and systems. Possess ability to explain, discuss, and promote product features, benefits, and values. Call upon company Business Development resources for advanced technical support

    Work closely with Marketing, Product Management, and IT resources to provide updates on market trends, competitor information, and new product opportunities to ensure effectiveness of company online web shop and offerings

    Assist with customer support for product application, questions, issues, and concerns

    Coordinate / organize internal and external customer visits as needed

    Prepare price quotations for delivery to customers as needed.

    Provide weekly and monthly updates and reports on customer visits and territorial activities

    Be proactive as a team member and player to implement and reach both departmental, plant and corporate objectives & goals

    Continuously identify / pursue new markets, products, and clients

    Actively participate in yearly budgeting process and monthly updates

    Utilize CRM system in a timely manner to process sample requests, document customer contacts, visits, and opportunities / projects for later reference / follow-up

    Maintain accurate, detailed customer files / information

    Utilize CRM system to mine "cold leads” to routinely call (every 6 – 12 months) to determine if new projects / activities have arisen

    Support Sales Director in providing training (on-the-job-training, training in systems such as CRM / BI, etc.), and support to new or less-experienced Sales personnel

    Work with Sales Director and VP Sales & Marketing – North America on Sales forecasts and budgets, various projects (as needed) in support of the sales / marketing strategy, business development targets, and organizational goals

    Continuously promote customer service excellence and satisfaction

    Be judicious in the use of company provided and covered expenses

    Ensure that customer accounts payable are managed

    Global and regional travel required

    Follow cGMP practices and safety policies / procedures

    Perform other duties as assigned


    BA / BS in Business or Life Sciences

    Strong technical aptitude to understand and promote products is a must

    General knowledge of pharma / biotech industry is a plus

    Previous sales activity (1-3 years), preferably involving cold-calling

    Self-motivated Sales hunter.; must possess resilience required to make 20 – 40 cold calls per day via phone call / e-mail, without becoming discouraged despite a typical rejection rate of 98-99%.

    Strong verbal and written communication skills as well as a polite phone demeanor

    Strong organization skills

    Willingness to travel approximately 25-50% as required for training, tradeshows, and business meetings

  • Biological Technicians
    Biotechnology & Drugs
  • No Preference
    FullTime Job
  • Candidate Requirements
  • Walkin Information
Recruiter Details
Doug Klares
1350 Broadway, Suite 2205, NEW YORK-10018, NY
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