Job Details

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Production Support Analyst

PARAMUS-07653, NJ, US
12/08/2020

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Required Skills

Troubleshooting skills

Company

VDart Inc

Experience

5 to 7 Year(s)

Job Description

Skills Required:

Minimum 5 years of Production support experience

Life Science background is a must (especially in commercial side, i.e. sales and marketing of drugs, CRM etc.)

Exposure to applications used by Life Science companies e.g. Veeva CRM, Axtria SalesIQ etc.

Research, recommend, configure, and administer software configuration changes.

Troubleshooting skills – ability to understand the issues being faced by the users and quickly do the diagnosis and
involve the relevant application support teams to resolve the issues.

Excellent communication, coordination and customer handling skills

Key Skills: Production Support, Sales, Marketing, CRM, Life Science, Veeva, Axtria, SalesIQ